Jada Rhone
Philadelphia,PA
Summary
Dynamic and results-driven professional with experience at Amazon Logistics, excelling in package handling and customer service. Proven ability to enhance team communication and streamline operations, ensuring timely deliveries. Strong leadership and organizational skills foster a collaborative environment, contributing to overall customer satisfaction and operational efficiency.
Overview
4
4
years of professional experience
Work History
Delivery Associate
Amazon Logistics
6901 Elmwood Ave Philadelphia PA 19142
06.2025 - Current
- Delivered packages to customer doorsteps and business offices.
- Ensured customer satisfaction with prompt and accurate deliveries, maintaining a professional demeanor.
- Demonstrated excellent problem-solving skills when faced with challenging circumstances without compromising the quality of work or customer satisfaction.
- Contributed to a positive work environment by supporting colleagues and fostering teamwork in meeting company objectives.
Paraprofessional
Paul Fly Elementary School
2920 Pot Shop Road Norristown PA 19403
02.2025 - 05.2025
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
- Enhanced student support by delivering one-on-one and small group assistance in various subjects.
Food Preparation Associate
Amazon Fresh
102 Park Ave Willow Grove PA 19090
09.2024 - 01.2025
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
Online Shopper
Walmart Super Center
2101 Blair Mill Road Willow Grove PA 19090
02.2023 - 02.2024
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Developed expert knowledge of products, enabling accurate guidance for customer purchases.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
Seafood Clerk
Acme Markets, Inc
323 Old York Road Jenkintown PA
09.2022 - 02.2023
- Collaborated with team members to maintain a clean, organized, and safe work environment for both employees and customers.
- Upheld the highest standards of cleanliness throughout the department, performing daily sanitation tasks such as washing cutting boards, utensils, display cases, and work surfaces.
- Washed floors, walls, coolers and storage shelves.
- Conducted routine quality assurance inspections to ensure adherence to food safety standards within the seafood department.
Receptionist
Xyz Company
Philadelphia, PA
03.2022 - 01.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Assistant Teacher
Magic Memories Early Learning School
3037 Walton Road Plymouth Meeting PA 19462
04.2022 - 08.2022
- Supported student physical, mental, and social development using classroom games and activities.
- Supervised recess, lunch and daily student intake and dismissal.
- Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
- Completed daily reports, meal count sheets, and attendance logs.
Drivers Assistant
Mercy Ambulance & EMS
3021 Franks Road Suite 8 Huntington Valley PA
09.2021 - 04.2022
- Performed routine vehicle inspections and reported any issues to the driver, promoting proactive maintenance and reducing breakdowns.
- Reduced delivery timeframes by assisting the driver with GPS navigation features, avoiding delays caused by road closures or detours.
- Improved communication within the team by relaying pertinent information from dispatchers or customers directly to the driver.
- Ensured compliance with all relevant regulations by maintaining updated documentation and adhering to safety guidelines.
Education
Samuel Fels High School
500 Langdon Street Philadelphia PA 06.2020
Skills
- Loading and unloading
- Package handling
- GPS navigation
- Deadline adherence
- Good leadership
- Communication skills
- Good customer service
- Organization
Timeline
Delivery Associate
Amazon Logistics
06.2025 - Current
Paraprofessional
Paul Fly Elementary School
02.2025 - 05.2025
Food Preparation Associate
Amazon Fresh
09.2024 - 01.2025
Online Shopper
Walmart Super Center
02.2023 - 02.2024
Seafood Clerk
Acme Markets, Inc
09.2022 - 02.2023
Assistant Teacher
Magic Memories Early Learning School
04.2022 - 08.2022
Receptionist
Xyz Company
03.2022 - 01.2023
Drivers Assistant
Mercy Ambulance & EMS
09.2021 - 04.2022
Samuel Fels High School