Yesenia Flores
Antioch,CA
Summary
Dedicated care professional bringing 10+ years of experience in health care roles. Committed to protect residents safety and insuring satisfaction with community services and regulations.
Overview
8
8
years of professional experience
Work History
Medication Manager
Carlton Senior Living
Pleasant Hill, CA
11.2023 - Current
- Implemented medication management policies and procedures.
- Maintained accurate records per state regulations of all medications prescribed or administered to residents.
- Dispensed medications in accordance with established protocols.
- Tracked inventory for all medications within the community and placed orders as needed.
- Reviewed new prescription requests from physicians for accuracy before dispensing them.
- Ensured that all state regulations pertaining to controlled substances are adhered to at all times.
- Maintained medication room in complice with stands precautions and proper biohazard waste/sharps management and disposal.
- Recruited, hired and trained new Medication technicians.
- Performed and adjusted as appropriate end of period payroll.
Sales Assistant
Carlton Senior Living
Pleasant Hill, CA
01.2023 - Current
- Assisted in developing sales strategies to increase revenue.
- Met with families to offer assistance with finding the best room and care for their loved one.
- Developed relationships with potential carlton families.
- Entered new or potential incoming residents to our computer database.
PM Supervisor
Carlton Senior Living
Pleasant Hill, CA
10.2022 - Current
- Utilized Alis documenting system to organize residents files, keeping up-to-date and easily accessible data.
- Participated in weekly management meetings to improve resident,staff and family essential needs.
- Communicate with PCP's and families in regard to resident's medication, behaviors, and interventions in place from care team.
- Trained, supervised and motivated staff to promote compassion and excellent care for residents daily needs.
- Routinely inspected and organized inventory for all care department.
- Maintained a positive working and professional relationship with staff, family and management team
Medication Technician
Carlton Senior Living
Pleasant Hill, CA
12.2020 - Current
- Safely and accurately prepared all medications by using proper techniques, calculations and standards of precautions..
- Documented and reported observations of residents behavior, complaints or physical symptoms to nurse doctors and families.
- Prepared various medications per shift to distribute to residents orally, topically or through inhalation.
- Monitored expiration of medications and medical supplies.
Care Partner
Carlton Senior Living
Pleasant Hill, CA
08.2020 - Current
- Improved residents outlook and daily living through compassionate care.
- Supported bathing, dressing and personal care needs.
- Reported concerns to nurse to promote optimal care.
- Maintained clean and well-organized environment for residents happiness and safety.
Medical Assistant
New Md Urgent Care
American Canyon, CA
02.2016 - 09.2017
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Insurance verification and pre-certification and pre-authorization functions.
- Responded to patient callbacks and phone-in prescription refill requests.
- Scheduled appointments for patients via phone and in person.
- Educated patients about medications, procedures and physician's instructions.
Education
Mentor -
Carlton University
Concord, CA06.2022
Certificate - Medical Assisting
Carrington College
Pleasant Hill, CA07.2014
Skills
- Staff Management
- Family Communication
- Work Area Inspections
- Relationship Building and Retention
- Medication Management
- Employee Performance Evaluations
- Onsite tours
- Staff Scheduling
- Problem Solving
- Sales closing
- Staff Training
- Decision Making
- Inventory Management
- Friendly, Positive Attitude
- Fluent in Spanish
- Critical Thinking
- Good Work Ethic
- People Skills
- Team Member Motivation
- Prescription Verification
- Time Management
- Employee Recruitment and Hiring
- Teamwork and Collaboration
Timeline
Medication Manager
Carlton Senior Living
11.2023 - Current
Sales Assistant
Carlton Senior Living
01.2023 - Current
PM Supervisor
Carlton Senior Living
10.2022 - Current
Medication Technician
Carlton Senior Living
12.2020 - Current
Care Partner
Carlton Senior Living
08.2020 - Current
Medical Assistant
New Md Urgent Care
02.2016 - 09.2017
Mentor -
Carlton University
Certificate - Medical Assisting
Carrington College
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