Yesenia Vanesa Galvan
Ventura,CA
Summary
Ready to use my skills in the best possible way for achieving the company's goals, while also being able to grow in the position given.
Overview
9
9
years of professional experience
Work History
Supervisor/Hiring and Recruiting Manager
Melton Services Corporation
Ventura, CA
08.2022 - Current
- Evaluated employee performance through periodic reviews and documented results accordingly.
- Managed budget for department, ensuring all expenses stayed within allocated funds.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Implemented quality control measures, significantly reducing error rates.
- Addressed and resolved interpersonal conflicts within the team, maintaining a harmonious work environment.
- Identified needs of customers promptly and efficiently.
- Identified opportunities for process improvements, leading to cost reductions and increased productivity.
- Complied with company policies, objectives and communication goals.
- Monitored employee productivity levels on a regular basis to identify areas of improvement.
- Led weekly team meetings to discuss progress, address issues, and plan future actions.
- Evaluated needs of departments and delegated tasks to optimize overall production.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
Substitute Teacher
Fremont Joint School District 215
Saint Anthony, ID
11.2020 - 11.2021
- Teaching pre k-5th grade
- Helping life skills students (special needs)
Receptionist
All Clean PWS
St Anthony, ID
02.2020 - 11.2021
- Scheduling appointments
- Answering phone calls
- Customer service
- Data entry
- Inventory
- Taking payments
Call Center
Channel Blend LLC
Idaho Falls, ID
05.2018 - 01.2019
- Answering and making phone calls
- Data entry
- Utilizing different computer programs
- Reciting paragraphs verbatim
- Scheduling appointments
Deli Clerk
Albertsons
Rexburg, ID
07.2016 - 04.2018
- Customer service
- Food prep
- Stocking
- Rotating products
- Cutting and weighing meats
- Inventory
Education
High School -
Ventura High School
Ventura, CA01.2012
Skills
- Verbal and written communication
- Good team player
- Multitasking capabilities
- Attention to detail
- Data entry
- Customer service
- MS Word
- Microsoft Office
- Willingness to learn new things
- Fluent in Spanish
References
References available upon request.
Timeline
Supervisor/Hiring and Recruiting Manager
Melton Services Corporation
08.2022 - Current
Substitute Teacher
Fremont Joint School District 215
11.2020 - 11.2021
Receptionist
All Clean PWS
02.2020 - 11.2021
Call Center
Channel Blend LLC
05.2018 - 01.2019
Deli Clerk
Albertsons
07.2016 - 04.2018
High School -
Ventura High School