Summary
Overview
Work History
Education
Skills
Timeline
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Yesenia Garcia

Yesenia Garcia

Marengo,IL

Summary

Dynamic Human Resources Manager with extensive experience at Amazon, excelling in employee relations and conflict resolution. Proven track record in maintaining compliance and payroll administration, while fostering a collaborative environment. Skilled in training and mentoring, enhancing team productivity through effective recruitment strategies and problem-solving abilities.

Overview

4
4
years of professional experience

Work History

Human Resources Manager

Amazon
02.2023 - 04.2025
  • Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
  • Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
  • Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
  • Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.

Supervisor

Amazon
02.2023 - 10.2023
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.

Quality Control Inspector

Itw Medical
09.2022 - 01.2023
  • Inspected quality of products, taking note of functionality, appearance and other specifications.
  • Inspected incoming and outgoing materials for accuracy and quality.
  • Collaborated with production staff to establish and meet quality standards
  • Performed visual inspections and non-destructive tests where appropriate.

Cashier

McDonald's Restaurant
11.2021 - 08.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Cook

McDonald's Restaurant
06.2021 - 11.2021
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.

Education

Secretary Executive -

College El Buen Consejo
Guanajuato Mexico
06.2021

Skills

  • HR policies and procedures
  • Employee relations
  • Microsoft office proficiency
  • Training and mentoring
  • Recruitment and hiring
  • Payroll administration
  • Recruitment
  • Exit interviews
  • Microsoft office and docusign
  • Training programs
  • Problem-solving
  • Human resources department processes
  • Confidential document control

Timeline

Human Resources Manager

Amazon
02.2023 - 04.2025

Supervisor

Amazon
02.2023 - 10.2023

Quality Control Inspector

Itw Medical
09.2022 - 01.2023

Cashier

McDonald's Restaurant
11.2021 - 08.2022

Cook

McDonald's Restaurant
06.2021 - 11.2021

Secretary Executive -

College El Buen Consejo

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