Summary
Overview
Work History
Education
Skills
Languages
Work Availability
Timeline
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Yesenia Hernandez

Mission Hills,USA

Summary

Knowledgeable with proven background in delivering exceptional customer service in retail environment. Successfully supported store operations through effective inventory management and sales techniques. Demonstrated strong interpersonal skills and reliability in dynamic retail settings.

Overview

9
9
years of professional experience

Work History

Caregiver/Child Care

IHSS
05.2021 - 03.2025
  • Provided compassionate care and supervision to children and elderly patients in a home setting.
  • Assisted with activities of daily living (ADLs), including bathing, dressing, feeding, and toileting.
  • Monitored and documented physical, emotional, and developmental changes.
  • Provided transportation to medical appointments, school activities, and community events.
  • Maintained a clean, safe, and organized living environment.
  • Managed medication schedules and ensured prescriptions were taken as directed.
  • Offered emotional support and companionship to enhance quality of life.

Personal Assistant

Methodist Church
10.2023 - 02.2024
  • Provided administrative support including data entry, scheduling, and filing.
  • Coordinated daily operations and ensured smooth functioning of church activities.
  • Supported community outreach programs including food distribution and hygiene services for the homeless.
  • Assisted with inventory management and procurement of supplies for community programs.
  • Helped with event setup and logistics for church functions and services.
  • Handled confidential information with discretion and professionalism.

Store Manager

Sharmeen Enterprise Inc
08.2016 - 11.2020
  • Oversaw daily operations to ensure smooth business functioning and adherence to company policies.
  • Managed inventory control, stock replenishment, and maintained accurate records.
  • Built and maintained relationships with vendors to ensure timely delivery and accurate orders.
  • Delivered exceptional customer service and handled customer complaints with professionalism.
  • Trained, supervised, and evaluated new employees to meet performance standards.
  • Managed financial operations including daily cash reconciliation, bank deposits, and sales reports.
  • Implemented sales strategies to achieve revenue goals and increase customer engagement.
  • Ensured compliance with health, safety, and sanitation regulations.

Education

High School Diploma -

James Monroe High School
North Hills, CA
01.2011

Skills

  • Communication
  • Leadership
  • Customer Service
  • Financial Acumen
  • Decision-Making
  • Sales & Marketing
  • Problem-Solving

Languages

Spanish
Native or Bilingual

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Personal Assistant

Methodist Church
10.2023 - 02.2024

Caregiver/Child Care

IHSS
05.2021 - 03.2025

Store Manager

Sharmeen Enterprise Inc
08.2016 - 11.2020

High School Diploma -

James Monroe High School

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