Yesenia Huerta Galindo
Phoenix,AZ
Summary
Highly trained bilingual professional with a background in verifying insurance benefits and creating appropriate patient documentation. An established Insurance Verification Specialist known for handling various office tasks with undeniable ease. Self-motivated work ethic to perform effectively in independent or team environments. Familiar with EHR systems and committed to providing quality patient care.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Insurance Verification Specialist
Foothills Sports Medicine Physical Therapy
06.2018 - 01.2024
- Assured timely verification of insurance benefits prior to patient procedures or appointments.
- Made contact with insurance carriers to discuss policies and individual patient benefits.
- Managed high-volume insurance verifications within pressured timeframes.
- Improved communication between medical staff and patients by explaining insurance benefits and financial responsibilities.
- Collaborated with team members to resolve discrepancies in insurance verification, ensuring proper billing practices.
- Ensured compliance with HIPAA regulations while managing sensitive patient information during the verification process.
- Assisted in training new employees on best practices for efficient insurance verification processes and procedures.
- Demonstrated a high level of professionalism and attention to detail in all aspects of insurance verification specialist role, consistently exceeding performance expectations.
- Assisted healthcare professionals in delivering culturally sensitive care to Spanish-speaking patients.
- Served as an essential resource during situations involving non-English speaking patients, providing information in realtime.
- Reviewed, edited and proofread translated documents for accuracy.
Education
Bachelor of Science -
Arizona State University
Tempe, AZ2026
Skills
- Insurance knowledge
- Attention to Detail
- Customer Service
- Communication and Interpersonal Skills
- Patient Confidentiality
- HIPAA Compliance
- Organizational Skills
- Time Management
- Conflict Resolution
- Multitasking Abilities
- Critical Thinking
- Team Collaboration
Certification
Certified Spanish Medical Interpreter as of May 2021.
Timeline
Insurance Verification Specialist
Foothills Sports Medicine Physical Therapy
06.2018 - 01.2024
Bachelor of Science -
Arizona State University
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