Yesenia Lopez
41300 Collegian Way Hemet ,CA
Summary
Energetically driven and detail-oriented, I excel in fast-paced environments, as demonstrated during my tenure at Center Club. With a drive for problem-solving and a commitment to exceptional customer service, I adeptly balance multiple tasks while fostering teamwork. My experience ensures quality and efficiency, making me a dependable asset to any team.
Overview
12
12
years of professional experience
Work History
Lacanes
Warehouse Inbound Receiver
Perris, CA
01.2024 - 06.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Warehouse Receiver
IDC
Perris, CA
09.2021 - 12.2023
- Checked shipments for properly labelling and palletizing to reduce risk of damage.
- Verified order accuracy of orders and proactively corrected discrepancies.
- Unpacked and inspected all incoming shipments, addressing discrepancies.
- Conducted thorough inspections of received products for quality assurance purposes, reporting any issues to management for resolution.
- Stay in constant communication with all management
Fine Dining Server / Banquet Server
Center Club
Costa Mesa, CA
10.2012 - 05.2018
- Suggested wine pairings to go with specific menu items.
- Enhanced customer satisfaction by providing exceptional fine dining service and anticipating guests'' needs.
- Skillfully juggled multiple tasks simultaneously while remaining calm under pressure during busy shifts.
- Maintained a polished appearance, contributing to the upscale ambiance desired by patrons.
- Fostered a welcoming atmosphere by greeting each guest warmly upon arrival and thanking them genuinely upon departure.
- Maximized upselling opportunities by promoting daily specials or premium menu items without being overtly salesdriven.
- Upheld strict cleanliness standards, adhering to food safety guidelines and maintaining an immaculate dining area.
- Managed sections for smooth flow of guests and orders.
- Trained new servers on fine dining etiquette and company standards, improving overall team performance.
- Contributed to team effort by assisting colleagues when needed, displaying strong teamwork abilities within the server community.
- Handled guest complaints professionally, resulting in satisfied customers and repeat business.
- Supported special events such as weddings or corporate functions, executing flawless service tailored to unique requirements.
Education
High School Diploma -
ValVerde High
Perris, CASkills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Attention to Detail
- Flexible and Adaptable
- Dependable and Responsible
- Multitasking
- Organizational Skills
- Calm Under Pressure
- Verbal Communication
- Problem Resolution
- Excellent Communication
Languages
Spanish
Native or Bilingual
Timeline
Lacanes
Warehouse Inbound Receiver
01.2024 - 06.2024
Warehouse Receiver
IDC
09.2021 - 12.2023
Fine Dining Server / Banquet Server
Center Club
10.2012 - 05.2018
High School Diploma -
ValVerde High