Summary
Overview
Work History
Education
Skills
Certifications
Timeline
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Yesenia Marshall

Springfield,MA

Summary

Dynamic and results-oriented professional with a proven track record of organizational excellence and a passion for fostering positive relationships. Excited to leverage well-honed interpersonal and organizational abilities across diverse settings. Actively pursuing entry-level positions to further develop skills and contribute to the growth trajectory of forward-thinking organizations.

Overview

7
7
years of professional experience

Work History

Registered Behavior Technician

RCS Learning Center
2022.12 - Current
  • Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
  • Increased client independence through daily teaching of living skills such as self-care routines, meal preparation, and household chores.
  • Improved client behavior by implementing individualized ABA therapy plans and tracking progress.
  • Collection of data using Catalyst software.

Volunteer

Special Olympics Massachusetts
2022.06 - 2023.04

2023 Traditional and Unified Basketball League

  • Assisted with registration, score board, and score sheet for each player.

Bocce/Cornhole Tournament 2022 at Springfield College

  • Delivered the rules, ensured proper player placement, and officiated the bocce/cornhole tournament.

Summer Games 2022 at Harvard University

  • Assisted in food setup, distributed meals to lunch ticket holders, and supported staging for swimming competitors.

Merchandiser

Home Depot
2020.07 - 2022.11
  • Arranged items in favorable positions to attract customers and optimize sales.
  • Monitored stock to maintain sufficient quantity of featured products.
  • Communicated and coordinated planogram execution with store management.
  • Consistently worked at a reasonable pace while ensuring the quality of each bay.

Camp Leader

New North Citizens' Council Inc
2018.07 - 2018.08
  • Supervised young campers in recreational activities such as youth sports, aquatics, and arts, and crafts.
  • Led groups of children safely through variety of camp activities.
  • Communicated with parents, staff and teachers regarding children or program issues.

Real Estate Intern

RE/MAX Ignite
2017.05 - 2017.06
  • Answered phone promptly and directed incoming calls to correct offices.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Handled sensitive information with discretion while maintaining strict confidentiality standards.

Education

Master of Science - Organizational Psychology

Johnson & Wales University
Providence, RI
05.2025

Bachelor of Arts - Psychology

Framingham State University
Framingham, MA
05.2022

Skills

  • Active Listener
  • Dedicated
  • Cultural Competence
  • Interpersonal Skills
  • Strong Verbal and Written Communication
  • Organizational Skills

Certifications

First Aid/CPR

  • Ensuring readiness to respond effectively to medical emergencies and provide immediate assistance in critical situations.

S.O.L.V.E

  • Completed rigorous training in SOLVE methodologies, specializing in techniques aimed at de-escalating tense situations and mitigating the risk of violence. Skilled in implementing proactive strategies to promote a safe and secure environment

Registered Behavior Technician

  • Proficiently trained and certified as a Registered Behavior Technician, equipped with the knowledge and skills to implement behavior intervention plans designed by Board Certified Behavior Analysts (BCBAs) to support individuals with developmental or behavioral challenges.

Timeline

Registered Behavior Technician

RCS Learning Center
2022.12 - Current

Volunteer

Special Olympics Massachusetts
2022.06 - 2023.04

Merchandiser

Home Depot
2020.07 - 2022.11

Camp Leader

New North Citizens' Council Inc
2018.07 - 2018.08

Real Estate Intern

RE/MAX Ignite
2017.05 - 2017.06

Master of Science - Organizational Psychology

Johnson & Wales University

Bachelor of Arts - Psychology

Framingham State University
Yesenia Marshall