Angelique Godoy
Katy,TX
Summary
Dynamic leader with a proven track record at Bank of America, enhancing revenue by an average of 15% annually over seven years. Expert in staff training and development, leveraging MS Office for efficiency. Excels in fostering team collaboration and driving significant financial growth through strategic planning and client relationship building. Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Overview
15
15
years of professional experience
Work History
Registered Behavior Technician
BlueSprig
Houston, TX
04.2024 - Current
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection
- Implemented and established behavior strategies by setting rules, reiterating expectations and rewarding positive behavior for children 2 – 10
- Used Microsoft Teams to document patient information and submit progress notes to insurance companies
- Worked with supervising BCBA on meeting therapeutic goals with children who have autism
- Discrete Trial Instruction, Natural Environment training, incident teaching, Functional Communication and social skills training were teaching areas focused upon client sessions
Store Manager
Cotton On Group - Typo Brand
Sugar Land, TX
01.2022 - 02.2024
- Approved regular payroll submissions for employees
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success which resulted in a customer service score average of 97% and increase in store revenue by $200,000 in 6 months
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation
- Inventory management average of 93%
- Submitted weekly/monthly reporting business analytics, focusing on labor, store revenue, and top performing products
- Increase of store profitability in first year by 32.3%, 2nd year by 38.7%
Assistant Manager
Bank of America
Houston, TX
11.2009 - 12.2021
- Completed quarterly tactical plans to bolster banking center revenue
- YOY increase avg of 15% for 7 straight years in a row
- Established business prospect pipeline and proactively developed relationships to grow business and increase market share
- Coached bankers in guided conversation and associated sales tactics to expand customer relationships
- Oversaw banking center operations, allocating resources and coordinating workflows to meet business demands
- Enhanced department performance by recruiting, hiring, and training qualified personnel
- Optimized investment portfolios and supported client objectives using expansive knowledge of industry solutions
Education
High School Diploma -
Taylor High School
Katy, TX05-2001
Skills
- Staff Training and Development
- MS Office
- Verbal Communication
- Written Communication
- Recordkeeping
- Documentation
- Active Listener
- Empathetic
- Adaptable
- Proactive
- Coaching
- Mentoring
Accomplishments
- Certified Registered Behavior Technician
- Basic Life Support Provider Training Completed (CPR)
- Bank of America Texas Area Top Personal Relationship Manager Performance Recognition Q4 2014
- Top Texas location for Cotton On -Typo Brand 2022 fiscal year.
- Inventory and Customer Service average of 95% at Cotton On.
Timeline
Registered Behavior Technician
BlueSprig
04.2024 - Current
Store Manager
Cotton On Group - Typo Brand
01.2022 - 02.2024
Assistant Manager
Bank of America
11.2009 - 12.2021
High School Diploma -
Taylor High School
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