YESENIA MEJIA
Dallas,TX
Summary
Professional with high standard of excellence, prepared to bring extensive experience in administrative and legal support to new role. Known for reliability and collaborative approach, consistently delivering results while adapting to evolving needs. Skilled in managing schedules, coordinating communications, and handling confidential information with discretion.
Overview
13
13
years of professional experience
Work History
Medical Practice Assistant
Parkland Hospital
06.2025 - Current
- Coordinated patient scheduling and managed appointment logistics to optimize clinic workflow.
- Provided exceptional customer service, addressing patient inquiries and resolving issues promptly.
- Enhanced patient experiences by effectively managing administrative tasks and supporting medical staff in daily operations.
Guest Services
Parkland Hospital
12.2024 - 06.2025
- Greet and assist patients, visitors, and staff with directions, information, and support to ensure a welcoming and organized environment.
- Communicate clearly and compassionately with individuals from diverse backgrounds.
- Uphold hospital policies and maintain confidentiality and professionalism in all interactions.
Financial Aid Advisor
Tint School Of Make Up And Cosmetology
10.2023 - 08.2024
- Ensured compliance with state, federal, and institutional regulations governing the distribution of financial aid by maintaining up-to-date knowledge of all relevant policies and procedures.
- Designed financial aid reward packages, aligning contents with individuals' monetary and logistical needs.
- Coordinated efforts with admissions office to ensure seamless integration of financial aid information into recruitment materials and events.
Cosmetic Counter Manager/Esthetician
Nordstrom
10.2022 - 10.2023
- Circulated cosmetic department to promptly and politely welcome customers and engage in conversation to assess needs.
- Recruited, trained and supported cosmetic counter team members, emphasizing company policies, product knowledge, and departmental goals across staff.
- Assisted in training new staff members on best practices for delivering outstanding brow services consistently.
Lead Licensed Esthetician
Miniluxe
05.2020 - 10.2022
- Performed a variety of esthetic services, including facials, waxing, and chemical peels, ensuring client satisfaction.
- Trained new estheticians on best practices, service techniques, and customer engagement strategies.
- Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
Front Office Manager
DISD
08.2012 - 05.2020
- Developed effective communication channels within the team to improve decision-making process and problem-solving abilities.
- Maintained accurate records of student attendance, academic achievements, disciplinary actions, and other relevant information necessary for reporting purposes.
- Coordinated professional development opportunities for faculty members, fostering a culture of continuous learning within the school community.
Education
High School Diploma -
Moises E Molina High School
Dallas, TXEsthetics License - undefined
Dallas Lash Academy
Dallas, TXSkills
- Administrative abilities
- Customer service
- Workflow optimization
- Office management
Languages
Spanish – Bilingual
Timeline
Medical Practice Assistant
Parkland Hospital
06.2025 - Current
Guest Services
Parkland Hospital
12.2024 - 06.2025
Financial Aid Advisor
Tint School Of Make Up And Cosmetology
10.2023 - 08.2024
Cosmetic Counter Manager/Esthetician
Nordstrom
10.2022 - 10.2023
Lead Licensed Esthetician
Miniluxe
05.2020 - 10.2022
Front Office Manager
DISD
08.2012 - 05.2020
Esthetics License - undefined
Dallas Lash Academy
High School Diploma -
Moises E Molina High School