Shanda jackson
Lewisville,Texas
Summary
Dedicated healthcare professional with extensive experience at Parkland Hospital, excelling in patient care and safety. Proven ability to enhance patient satisfaction through compassionate care and effective communication. Skilled in vital signs monitoring and clinical training, fostering teamwork and compliance in fast-paced environments. Committed to maintaining high standards of patient services and safety.
Experienced with unit operations and technical support, ensuring optimal performance and swift resolution of issues. Utilizes technical knowledge to maintain equipment and systems effectively. Strong understanding of team collaboration and adaptability to changing operational needs.
Focused patient care professional accustomed to prioritizing and delivering basic patient care. Offers 17 years of comprehensive experience in recording vital signs, collecting specimens and preparing accurate documentation. Recognized by patients for delivering five-star patient care.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Unit Technician
Parkland Hospital
04.2018 - Current
- Operated medical equipment to support patient care and enhance operational efficiency.
- Assisted healthcare professionals with patient assessments, ensuring accurate data collection and documentation.
- Trained new staff on procedures and safety protocols, fostering a culture of compliance and teamwork.
- Monitored inventory levels of medical supplies, coordinating timely replenishment to prevent shortages.
- Increased patient satisfaction rates by consistently delivering compassionate care that addressed both physical needs and emotional wellbeing.
- Safeguarded patient privacy through strict adherence to HIPAA regulations when handling sensitive information or discussing case details with other healthcare professionals.
Patient Care Technician
Ut Southwestern Medical Center
12.2016 - 01.2018
- Monitored patient vital signs and reported changes to nursing staff.
- Assisted in daily living activities, ensuring patient comfort and safety.
- Maintained cleanliness and organization of patient care areas.
- Collaborated with healthcare team to implement individualized care plans.
- Supported nursing staff by preparing equipment and supplies for procedures.
- Trained new technicians on clinical protocols and best practices.
- Fostered strong relationships with colleagues, contributing to a collaborative work environment that prioritized teamwork among staff members.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
Certified Nursing Assistant
Chateau De Notre Dame
08.2004 - 09.2007
- Assisted patients with daily living activities, enhancing comfort and well-being.
- Administered medications and monitored vital signs, ensuring patient safety and health compliance.
- Collaborated with nursing staff to develop personalized care plans for residents.
- Supported residents in rehabilitation exercises, promoting physical recovery and mobility.
- Maintained accurate documentation of patient records and care activities for compliance audits.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Education
Certificate - Nursing
Texas Career Institute
Dallas, TX01-2007
High School Diploma -
G W Carver High School
New Orleans, LA06-1991
Skills
- Team collaboration
- Active listening
- Compassionate care
- Vital signs monitoring
- CPR certification
- Patient education
- Patient observation
- Infection control
- Specimen collection
- Data collection
- Patient services
- Blood glucose monitoring
- Infection prevention
- Clinical training
- Information protection
- Restocking supplies
- Vitals documentation
- Strong work ethic
- Customer service
- Problem-solving
- Multitasking Abilities
- Critical thinking
- Certified in CPR/AED
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Collaborated with team of 9 in the development .
- Achieved by completing task with accuracy and efficiency.
Certification
- Licensed -Certified Nursing Assistant 2017-2025
- Certified CPR - 2024-2026
Timeline
Unit Technician
Parkland Hospital
04.2018 - Current
Patient Care Technician
Ut Southwestern Medical Center
12.2016 - 01.2018
Certified Nursing Assistant
Chateau De Notre Dame
08.2004 - 09.2007
Certificate - Nursing
Texas Career Institute
High School Diploma -
G W Carver High School
Employee of the Month
At Parkland I was employee of the month in the year of 2019 & 2020.
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