Yesenia Mireles
Long Beach,CA
Summary
Dedicated individual with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
13
13
years of professional experience
Work History
Barista
Starbucks
08.2013 - 12.2023
- Cultivated strong customer relationships, enhancing the overall experience with exceptional service
- Maintained a pristine work environment, consistently meeting Starbucks EcoSure standards
- Proficiently operated the POS system, accurately processing orders and preparing non-traditional recipes
- Demonstrated efficient multitasking and task completion in a fast-paced setting.
Front Desk Receptionist
Brace Connection
10.2020
- Warmly welcomed and assisted patients, providing directions and check-in support
- Professionally managed incoming calls, addressing inquiries, and scheduling appointments
- Ensured accurate registration and check-out processes, updating patient details
- Collected co-pays accurately and maintained patient confidentiality.
Dental Assistant
Playa Dental
10.2013 - 02.2014
- Prioritized patient satisfaction by providing excellent customer service
- Sterilized and prepared instrument trays, maintaining hygiene and safety standards
- Accurately recorded patient medical and dental histories, updating charts
- Provided chair side support, enhancing efficiency during dental procedures.
Receptionist
Family Dentistry
06.2011 - 12.2011
- Coordinated office activities, managed schedules, and optimized productivity
- Maintained patient records, handled inquiries, and scheduled appointments
- Improved workflows to make tasks run more smoothly and communication more effective
- Upheld office appearance and collaborated with staff to ensure teamwork.
Education
High School Diploma -
Paramount High School
Paramount, CA06.2008
Skills
- Exceptional customer service
- Communication and interpersonal abilities
- Multitasking and efficiency in fast-paced environments
- Record keeping and documentation
- Team collaboration and coordination
- Problem-solving and adaptability
- Office Administration
- Office Organization
- File Organization
References
References available upon request.
Timeline
Front Desk Receptionist
Brace Connection
10.2020
Dental Assistant
Playa Dental
10.2013 - 02.2014
Barista
Starbucks
08.2013 - 12.2023
Receptionist
Family Dentistry
06.2011 - 12.2011
High School Diploma -
Paramount High School
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