Summary
Overview
Work History
Education
Skills
Timeline
Generic

Yesenia Mireles

Paramount,CA

Summary

Dynamic and adaptable professional with a proven track record at Starbucks, excelling in customer service and efficiency. Demonstrated ability to enhance customer experiences and maintain high standards of cleanliness and safety. Skilled in communication, multitasking, and problem-solving, contributing to team success and operational excellence.

Overview

11
11
years of professional experience

Work History

Teller

Wells Fargo
Long Beach, CA
04.2024 - 07.2024
  • Answered customer inquiries regarding bank products and services.
  • Balanced daily cash deposits and vault inventory with zero error rate.
  • Explained account information to customers in detail as needed.
  • Received mortgage and other loan payments, verifying payment dates and amounts due.

Barista

Starbucks
Paramount, CA
08.2013 - 12.2023
  • Operated cash registers to process customer payments.
  • Prepared and served a variety of coffee drinks, including espresso, cappuccino, and latte, adhering to specific recipes and presentation standards.
  • Stocked customer service stations with paper products or beverage preparation items.
  • Maintained high levels of customer satisfaction by efficiently handling drink orders and inquiries.

Front Desk Receptionist

Brace Connection
Downey, CA
02.2020 - 10.2020
  • Answered multi-line phone system and managed calls by routing to proper extensions or taking messages.
  • Explained policies and procedures to visitors.
  • Greeted visitors entering establishment to determine nature and purpose of visit.
  • Tracked office supplies inventory levels, placed orders for replenishment as needed and monitored deliveries upon arrival.

Education

High School Diploma -

Paramount High School
Paramount, CA
06-2008

Skills

  • Exceptional customer service
  • Communication and interpersonal abilities
  • Multitasking and efficiency in fast-paced environments
  • Record keeping and documentation
  • Team collaboration and coordination
  • Problem-solving and adaptability

Timeline

Teller

Wells Fargo
04.2024 - 07.2024

Front Desk Receptionist

Brace Connection
02.2020 - 10.2020

Barista

Starbucks
08.2013 - 12.2023

High School Diploma -

Paramount High School

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Yesenia Mireles