Yesenia Morales
Los Angeles,CA
Summary
Detail-oriented professional in product fulfillment with expertise in order processing, inventory management, and distribution coordination. Focused on enhancing client satisfaction while solving complex problems and meeting tight deadlines. Contributed to operational efficiency through strategic planning and effective collaboration.
Overview
8
8
years of professional experience
Work History
Fulfillment Expert
Target Commerce
08.2020 - Current
- Picked up orders for guests and placed them on hold for convenient retrieval.
- Participated in cashier training sessions to learn transaction processes.
- Market department training
- General merchandise training
- Restocked shelves with merchandise to maintain product availability and support sales.
- Engaged with customers to provide assistance and enhance their shopping experience.
- Great customer service
Dental Assistant (170 hours externship)
Comfort Dental Group
10.2019 - 01.2020
- Coordinated patient appointments to optimize scheduling efficiency
- Verified insurance coverage to ensure patient eligibility and reduce billing discrepancies
- Performed X-ray imaging for diagnostic purposes
- Prepared treatment rooms for procedures, ensuring a clean and organized environment
- Charting Assisting
- Set up appointments
- Assisted in charting patient information accurately
Teacher Assistant
Garfield High School
Los Angeles
08.2018 - 06.2019
- Graded student papers accurately in classroom
- Sharpened colored pencils daily for art supplies
- Assisted students with various academic tasks in classroom
- Delivered breakfast each morning to students in classroom
Education
Dental assistant -
UEI College
Huntington Park, CAAssociate degree of Arts - general studies: natural science
East Los Angeles College
Los Angeles, CAHigh School Diploma -
James A. Garfield High School
Los Angeles, CASkills
- Order fulfillment
- Inventory management
- Quality assurance
- Process improvement
- Safety compliance
- Customer engagement
- Customer service experience
- Team collaboration
- Interpersonal skills
- Problem-solving
- Front and back office
- Bilingual: English/Spanish
Timeline
Fulfillment Expert
Target Commerce
08.2020 - Current
Dental Assistant (170 hours externship)
Comfort Dental Group
10.2019 - 01.2020
Teacher Assistant
Garfield High School
08.2018 - 06.2019
Dental assistant -
UEI College
Associate degree of Arts - general studies: natural science
East Los Angeles College
High School Diploma -
James A. Garfield High School