Yesenia Nava
Reseda,CA
Summary
Experienced Nursing professional with over four years of providing quality care to patients in variety of medical settings. Delivers excellent communication and task prioritization skills for effective patient care coordination. Proven ability to stay organized and prioritize tasks in fast-paced environment.
Overview
13
13
years of professional experience
Work History
Certified Nursing Assistant
Allcare Nursing
01.2022 - Current
- Maintained client confidentiality by adhering strictly to HIPAA guidelines during all interactions.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Hospital list as a float (Valley Presbyterian Hospital, Encino Medical Center, Southern California Hospital, and Los Robles Medical Center)
Certifying Nursing Assistant
Huntington Hospital
08.2017 - 06.2021
- Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rates.
- Followed HIPAA regulations to maintain confidentiality of sensitive medical and personal information.
- Completed daily documentation and charts regarding patient care and input reports into practice databases.
- Demonstrated strong communication skills when interacting with patients, families, and healthcare professionals.
- Answered call lights to provide emergency treatment and assistance to patients.
Call Center Representative
Q-insights
04.2012 - 02.2014
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.
- Answered calls, took messages, and transferred calls to correct individuals.
- Qualified leads and set up customer appointments for outside sales team.
- Followed up with customers to solicit further sales.
Education
High School Diploma -
Brookshire Academy
City Of Los Angeles, CABLS -
American Heart Association
Bakersfield, CAMedical Terminology -
Desmoines University of Medicine Health & Science
West Des Moines, IA( Non-Medical Heath Administration)
JVS-SoCal -Career Works Medical
Culver City, CACertificate - Nursing
Saint Jude Nursing School
Panorama City, CASkills
- Understands medical procedures
- Charting expertise
- Bilingual in Spanish/English
- Quick problem solver
- Healthcare ethics
- HIPAA Compliance Understanding
- Patient-focused care
- Charting and recording
- Compassion and empathy
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Certified Nursing Assistant
Allcare Nursing
01.2022 - Current
Certifying Nursing Assistant
Huntington Hospital
08.2017 - 06.2021
Call Center Representative
Q-insights
04.2012 - 02.2014
High School Diploma -
Brookshire Academy
BLS -
American Heart Association
Medical Terminology -
Desmoines University of Medicine Health & Science
( Non-Medical Heath Administration)
JVS-SoCal -Career Works Medical
Certificate - Nursing
Saint Jude Nursing School
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