Yesenia Ochoa
San Diego,CA
Summary
Reliable, diligent Caregiver focused on providing optimal support to clients through personalized assistance and care required to manage diverse medical conditions. Skilled in personal care, medication management, food prep, doctor appointments, personal activities and patient advocacy . Friendly, with excellent interpersonal skills. Proven ability to adapt to changing needs and collaborate with team members to deliver/ achieve high-quality care.
Overview
14
14
years of professional experience
Work History
Caregiver
Private Care
San Diego, CA
09.2022 - 03.2026
- Assisted clients with daily living activities to enhance comfort and independence.
- Administered medications accurately according to prescribed schedules.
- Monitored vital signs and reported changes to healthcare professionals promptly.
- Developed personalized care plans in collaboration with families and healthcare providers.
- Trained new staff on best practices for client care and safety protocols.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Recorded status and duties completed in logbooks for management.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient's personal space.
- Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
- Managed medical equipment and assisted with end of life care, offering emotional support to both clients and their families.
- Due to short staff, I took responsibility to work both night and day shifts which consisted of me working 14hr and 12hr shifts permanently (66hrs a week) for the remainder of my 2years working there. I managed to ensure all shifts were covered due to emergencies, call outs & vacations, which at times meant I was working a 24hr shift when needed.
Manager, Sales and Customer Support
MCAS Miramar
San Diego, CA
03.2012 - 01.2022
- Led sales team in achieving quarterly targets through effective strategy implementation and performance tracking.
- Developed customer support protocols enhancing service delivery and client satisfaction across all channels.
- Analyzed customer feedback to identify trends, driving improvements in product offerings and service quality.
- Mentored staff on best practices for sales techniques, improving overall team performance and efficiency.
Education
High School Diploma -
Herbert Hoover High School
San Diego, CA07-2006
Skills
- Fluent in English & Spanish
- Dependable and responsible
- First Aid Certified
- AHA BLS CPR & AED Provider
- Verbal and written communication skills
- Flexible schedule and availability
- Medical Documentation
- Client transportation
- Care plan assessment
- End-of-life care
- Complex Problem-solving
- Physical therapy support
- Fast learner
- Medication coordination
- Lifting and transferring
- Patient care and companionship
Timeline
Caregiver
Private Care
09.2022 - 03.2026
Manager, Sales and Customer Support
MCAS Miramar
03.2012 - 01.2022
High School Diploma -
Herbert Hoover High School