Yesenia Reyna
Porter,TX
Overview
28
28
years of professional experience
Work History
Real Estate Facilities Coordinator
Daikin / Goodman Manufacturing
01.2025 - Current
- Manage and oversee all aspects of commercial property maintenance, including HVAC systems, plumbing, electrical, and exterior building repairs.
- Coordinate and schedule regular inspections and maintenance to ensure all facilities are up to code and in good order.
- Assist in the planning and execution of Tenant Improvements/renovations and construction projects to improve and upgrade showrooms, warehouses, training centers, etc.
- Ensure building fire/safety code and permit (ex. High pile) compliance across North America.
- Negotiate and implement preventive maintenance programs/contracts to ensure optimal functionality and safety of all facilities.
- Oversee vendor onboarding process, including verifying insurance compliance in line with company policies.
- Review commercial property leases and assist in relocation/contract renewals.
- Correspond with landlords/building owners via phone, email, and certified mail.
- Work alongside legal and risk departments to ensure compliance of all parties.
- Implement cost-saving measures by negotiating contracts with vendors for supplies, services and maintenance work.
Administrative Support Specialist
YMCA International Services
01.2022 - 01.2024
- Manage administrative tasks, including record keeping, document processing, and data entry.
- Ensure compliance with regulatory standards by maintaining accurate documentation and assisting with audits.
- Oversee office operations, including bookkeeping, invoice processing, and payroll support.
- Serve as the first point of contact for internal and external inquiries, providing accurate and professional assistance.
- Resolve client issues efficiently, escalating concerns when necessary.
Administrative Assistant
H-E-B
01.2007 - 01.2013
- Provided administrative support to leadership and multiple departments, ensuring smooth business operations.
- Managed schedules, coordinated meetings, and handled event planning for store leadership.
- Maintained databases, prepared reports, and handled confidential records.
- Assisted with financial reporting, payroll processing, and compliance monitoring.
- Applied in-depth knowledge of company policies and procedures to support compliance and daily operations.
Reservation Specialist
Continental Airlines
01.1998 - 01.2007
- Assisted and advised customers on travel options, reservations, and itinerary planning.
- Managed high-volume calls and provided excellent customer service, resolving booking issues efficiently.
- Processed payments, cancellations, and modifications while maintaining accurate customer records.
- Promoted additional services, including travel insurance, upgraded seating, and tour packages.
- Utilized strong problem-solving skills to address customer concerns and ensure seamless travel experiences.
Timeline
Real Estate Facilities Coordinator
Daikin / Goodman Manufacturing
01.2025 - Current
Administrative Support Specialist
YMCA International Services
01.2022 - 01.2024
Administrative Assistant
H-E-B
01.2007 - 01.2013
Reservation Specialist
Continental Airlines
01.1998 - 01.2007