PROFESSIONAL SUMMARY
Overview
Work History
Education
Skills
Languages
Timeline

Yesenia Rosas

Bank of America
Fort Worth,TX
2
Languages
17
years of professional experience

Senior Operations Control Specialist with more than 17 years of progressive banking experience specializing in financial crime compliance, operational risk, investigations, sanctions, and regulatory compliance. Proven ability to analyze complex financial activity, identify potential fraud and compliance risks, conduct detailed investigations, and recommend corrective actions that protect the organization from regulatory exposure. Recognized for analytical thinking, sound judgment, and collaborating across business partners to resolve high-risk cases.

Work History

Senior Operations Control Specialist

4 Years 2 Months
Bank of America | 06.2022 - Current
  • Conduct complex investigations involving financial crime, sanctions, and regulatory compliance while identifying operational risks and recommending corrective actions.
  • Analyze data from multiple internal systems and third-party sources to identify suspicious activity, compliance concerns, and emerging risk trends.
  • Partner with business units and compliance teams to resolve escalated investigations while ensuring adherence to BSA, AML, OFAC, and internal policies.
  • Perform quality assurance reviews and key control testing to strengthen regulatory compliance and reduce operational risk.
  • Produce executive reporting and communicate investigative findings to managers and business partners to support informed risk decisions.

Operations Control Analyst

5 Years 5 Months
Bank of America | 01.2017 - 06.2022
  • Conducted investigations involving financial crimes, sanctions, and compliance-related matters while ensuring adherence to BSA, AML, and regulatory requirements.
  • Performed investigative research using multiple databases and third-party sources to identify suspicious activity, fraud indicators, and potential compliance violations.
  • Reviewed customer activity to identify red flags requiring additional investigation and escalation.
  • Recommended process improvements and corrective actions to strengthen operational controls and reduce compliance risk.
  • Supported management by preparing operational reports, researching escalations, and resolving complex customer issues.
  • Collaborated with cross-functional partners to ensure timely resolution of investigations while maintaining regulatory compliance.

Financial Center Operations Manager

1 Year 5 Months
Bank of America | 08.2015 - 01.2017
  • Managed operational risk and ensured compliance with federal regulations and bank policies.
  • Oversaw operational procedures to maintain transaction accuracy and minimize financial risk.
  • Investigated operational issues and implemented corrective action plans to improve performance.
  • Coached associates on compliance requirements and operational best practices.
  • Escalated suspicious activity and compliance concerns when appropriate.

Teller; Operations Control Analyst

6 Years 6 Months
Bank of America | 02.2009 - 08.2015

Education

Bachelor of Science - Business Administration

Southern New Hampshire University

Business Administration

Skills

Strategic planning
Organizational skills
Time management
Analytical Thinking
Financial Crime Investigations
Investigative Research
Risk Assessment
Regulatory Compliance
BSA/AML Compliance
OFAC & Economic Sanctions
Fraud Detection
Suspicious Activity Identification
Quality Assurance & Control Testing
Operational Risk Management
Report Writing
Data Analysis

Languages

English
Full Professional
Spanish
Full Professional

Timeline

Senior Operations Control Specialist

Bank of America
06.2022 - CurrentRead More

Operations Control Analyst

Bank of America
01.2017 - 06.2022Read More

Financial Center Operations Manager

Bank of America
08.2015 - 01.2017Read More

Teller; Operations Control Analyst

Bank of America
02.2009 - 08.2015Read More

Southern New Hampshire University

Bachelor of Science from Business Administration
Read More

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Yesenia Rosas