Yesenia Rosas
Lone Star Haulers
Rockwall
1
Language
11
years of professional experience
Dynamic leader with a track record in logistics and operations management. Proven ability to enhance customer satisfaction through strategic planning and team cohesion, driving operational excellence and process improvements.
Work History
President
3 Years 2 Months- Coordinate freight movement by acting as the main link between truck drivers, shippers, and customers.
- Handle price quotes, match shipments with available haulers, verify driver insurance, and manage the logistics.
- Increased customer satisfaction through continuous improvement initiatives and excellent customer service.
Owner/Operator
11 Years 3 Months- Implemented process improvements that enhanced service delivery and customer satisfaction.
- Managed daily logistics and operations for efficient hauler scheduling.
- Supervised a team, ensuring adherence to safety protocols and operational standards.
- Developed training programs for new hires, fostering skill development and team cohesion.
- Cultivated client relationships through effective communication and tailored service solutions.
- Oversaw fleet maintenance schedules, reducing downtime and operational costs.
- Managed day-to-day business operations.
Education
Medical Assistant - Medical
Skills
Team leadership
Organizational leadership
Strategic planning
Operational efficiency
Operations management
Employee relations
Compliance management
Client relationship management
Negotiation
Decision-making
Languages
Spanish
Native or Bilingual
Timeline
President
Nortex Brokers LLC
06.2023 - CurrentRead More
Owner/Operator
Lone Star Haulers
05.2015 - CurrentRead More
Remington College
Medical Assistant from Medical
Read More