Yesenia Ruelas
Rialto,CA
Summary
Empathetic registered orthodontic assistant with a several-year background working in the dental health industry. Skilled at making patients feel comfortable by providing thorough information regarding procedures. Quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively.
Overview
5
5
years of professional experience
Work History
Registered Orthodontist Assistant
Vernon Dental specialty
San Bernardino, California
07.2020 - 09.2021
- Protected patients by sterilizing instruments and equipment between every consultation.
- Educated patients about how to use and care for dental appliances like retainers and braces.
- Facilitated communication between the orthodontist and patients regarding treatment progress.
- Maintained patient comfort during dental procedures.
- Took dental x-rays and impressions of patients' teeth as directed by orthodontist.
- Made adjustments to existing braces as needed by tightening or loosening wires or adding elastics or other appliances.
- Sterilized instruments, set up instrument trays and prepared materials for orthodontic procedures.
Registered Orthodontist Assistant
Tsai & Snowden Esthetic Partners Dental Group
Pico Rivera, California
07.2018 - 09.2021
- Performed basic laboratory tasks, such as pouring impressions and trimming models
- Maintained patient comfort during dental procedures.
- Scheduled patient follow up appointments.
- Provided chair-side assistance to the orthodontist during patient visits.
- Made adjustments to existing braces as needed by tightening or loosening wires or adding elastics or other appliances.
- Protected patients by sterilizing instruments and equipment between every consultation.
- Educated patients about how to use and care for dental appliances like retainers and braces.
- Created impressions of patients' teeth and gums used to make retainers and other dental appliances.
- Facilitated communication between the orthodontist and patients regarding treatment progress.
Customer Service Representative
J check cashing
Bloomington , CA
03.2017 - 08.2018
- Assisted customers with check cashing, bill payment, and money orders.
- Ensured compliance with state laws regarding vehicle registration and title transfer procedures. (DMV)
- Assisted customers with filling out forms related to Motor Vehicle Registration Services. (DMV)
- Processed vehicle registration applications and renewals, issuing license plates and decals.
- Explained rental policies to customers and answered questions about contracts and agreements. (U-haul)
- Inspected returned vehicles for damage upon return; recorded damages on check-in sheet; notified management if additional charges were necessary. (U-haul)
- Greeted customers, provided information about products and services. (MetroPcs)
- Assisted customers in selecting a phone plan that best suited their needs. (MetroPcs)
- Operated cash register or POS system to receive payment by cash, check and credit card. (Cashier)
Education
Orthodontist Assistant Permit - Dental
Tsai & Snowden Esthetic Partners Dental Group
Montebello, CA05-2018
Infection Control Certification - Dental
Infection Control
Riverside, CA05-2018
CPR -
Cpr
Redlands, CA01-2018
Some College (No Degree) -
Riverside City College
Riverside, CASkills
- Patient communication
- Infection control
- Transaction processing efficiency
- Customer service
- Attention to detail
- Orthodontic care
Timeline
Registered Orthodontist Assistant
Vernon Dental specialty
07.2020 - 09.2021
Registered Orthodontist Assistant
Tsai & Snowden Esthetic Partners Dental Group
07.2018 - 09.2021
Customer Service Representative
J check cashing
03.2017 - 08.2018
Orthodontist Assistant Permit - Dental
Tsai & Snowden Esthetic Partners Dental Group
Infection Control Certification - Dental
Infection Control
CPR -
Cpr
Some College (No Degree) -
Riverside City College