Yesenia Ruiz
Mission Hills,CA
Summary
Dedicated Healthcare Assistant with proven expertise in patient care and effective communication, honed at LAUSD. Excelled in reducing infection risks and fostering strong patient relationships, demonstrating exceptional attention to detail and calmness under stress. Skilled in CPR/AED, my background includes significant achievements in enhancing patient experiences and streamlining care procedures. Sharpened skills in communication and problem solving. I am well educated in assisting students in achieving both academic and personal goals.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Healthcare Assistant
LAUSD
11.2015 - Current
- Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes.
- Lifted patients using appropriate equipment in accordance with moving and handling policy.
- Reduced risk of infections by adhering to strict hygiene protocols during all aspects of care delivery.
- Observed patient skin conditions and reported findings to registered nurse.
- Assisted students with academic achievements on a daily basis
- Consulted with teachers and therapists in regards to students IEP to achieve goals
Receptionist
Valley Business Inc.
12.2014 - 11.2015
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled assignments independently with good judgement and critical thinking skills.
- Compiled information from files and research to satisfy information requests.
Teller
LOGIX
10.2013 - 12.2014
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
- Processed customer transactions promptly, minimizing wait times.
Sales Associate
Zizibeh
02.2013 - 10.2013
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Solved customer challenges by offering relevant products and services.
Education
Bachelor of Arts - Child Development
California State University Northridge
Northridge12.2025
Associate of Science - Child Development
Los Angeles Mission College
Sylmar, CA06.2021
Skills
- Time Management
- Heartsaver First Aid & CPR certified
- Patient-focused care
- Supporting personal needs
- Educational support
- Emotional Intelligence
Certification
- Cardiopulmonary Resuscitation (CPR) - American Red Cross.
- Food Handlers Certfication
Timeline
Healthcare Assistant
LAUSD
11.2015 - Current
Receptionist
Valley Business Inc.
12.2014 - 11.2015
Teller
LOGIX
10.2013 - 12.2014
Sales Associate
Zizibeh
02.2013 - 10.2013
Bachelor of Arts - Child Development
California State University Northridge
Associate of Science - Child Development
Los Angeles Mission College
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