Cody Therrien

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Built relationships with customers to encourage repeat business.
• Prepared merchandise for sales floor by pricing or tagging.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Helped customers locate products and checked store system for merchandise at other sites.
• Answered customer questions about sizing, accessories, and merchandise care.
• Rotated stock and restocked shelves to maintain product availability and store appearance.
• Engaged with customers to build rapport and loyalty.
• Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
• Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
• Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
• Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
• Managed inventory to ensure product availability, contributing to uptick in sales.
• Developed comprehensive product knowledge, enabling effective upselling and cross-selling.
• Managed returns, exchanges and refunds in accordance with store policy.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Resolved customer complaints with patience and understanding, restoring customer confidence.
• Processing rtv's an markdowns an putting away returns to there proper homes
• Working in pallets of merchandise
• Faced the shelves of the department & maintenance of the department...
• Decontamination of box's on the shelves of the aisles with wrong product placing it back in the proper home an rtv damaged product or product missing parts an markdown empty packages
• Did overhead management of the department
• Coached/trained associates & supervisors in plumbing department and in other areas
• Operated the (OP)order picker machine & the electric ladder

Home Depot Contact References

• Sonny plumbing supervisor phone#(747)295-7126
• Alfredo Manager phone#(747)276-2295
• Alan phone# (213)550-8401

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Took in food shipments signed off an put away the food
• Prepped food an helped with prepping orders
• Wash dishes an took out trash an helped with clean up of the restaurant and
• cashier took orders & put money away at the end of the night & closed down the restaurant