Yesenia Salgado
Marietta,GA
Summary
Dynamic and attentive banker specializing in retail banking, customer service and account management. Driven to help clients make responsible and financially beneficial decisions. Knowledgeable of branch operations and financial products to best support company and customers. I am looking for a new challenge to leverage my experience and continue my professional growth.
Overview
7
7
years of professional experience
Work History
Associate Personal Banker
Wells Fargo Bank, N.A.
04.2022 - Current
- Proficiency in many platforms such as Store Vision Platform, Tellerview and Customer View Relation (CRV).
- Built relationship with consumer and business customer
- Assisted with both consumer and business account opening, loans, credit cards and line of credit
- Referral to Partners to help customers succeed financially
- Educated and shared the value of Mobile banking
- Leveraged resources to help identify potential fraud to prevent losses
Bilingual Teller
Wells Fargo Bank, N.A.
10.2018 - 03.2022
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Identified sales opportunities and referred customers to branch partners in financial services.
- Educated customers on online banking and mobile banking applications.
- Established rapport with new clients to increase satisfaction and loyalty.
- Processed customer transactions promptly, minimizing wait times.
Education
High School Diploma -
Pebble Brook High School
Mableton, GA05-2014
Skills
- Risk Management
- Communication
- Adaptability
- Interpersonal Skills
- Leadership
- Spanish Fluency
Timeline
Associate Personal Banker
Wells Fargo Bank, N.A.
04.2022 - Current
Bilingual Teller
Wells Fargo Bank, N.A.
10.2018 - 03.2022
High School Diploma -
Pebble Brook High School
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