Yesenia Tanguma
Humble
Summary
Driven and adaptable, excelled at Joe V's Smart Shop by enhancing customer satisfaction through exceptional service and clear communication. Demonstrated strong teamwork and adaptability, significantly contributing to a fast-paced environment. Skilled in using technology for efficient transactions and adept at conflict resolution, consistently going above and beyond customer expectations.
Overview
10
10
years of professional experience
Work History
Scanner
Joe V's Smart Shop
08.2014 - Current
- Ability to work in a fast-paced environment while keeping focused on the Customer.
- Scans all Customer items, and handles financial transactions
- Packages groceries
- Provides superior customer service; looks for ways to go above and beyond what our Customers expect, answers product-related questions for Customers, and offers additional or alternative products and services.
- Instructs Customers in the use of the Cash machine for cash tender
- Complies with Company food safety and sanitation expectations
- Participates with a total Store mindset
- Other duties may be assigned as necessary (within job scope), including returns, parking lot, cleaning registers, and front-end merchandising.
Education
Graduate Student of The Bachelor's Degree. - Tourism
Universidad Autónoma De Tamaulipas
Centro Universitario Tampico Madero 12.2009
Skills
- Teamwork orientation
- Customer Service
- Communication (Clear verbal communication ensures that customers understand pricing, promotions, and payment methods, reducing the likelihood of misunderstandings or disputes)
- Time Management
- Adaptability
- Conflict Resolution
Timeline
Scanner
Joe V's Smart Shop
08.2014 - Current
Graduate Student of The Bachelor's Degree. - Tourism
Universidad Autónoma De Tamaulipas
Similar Profiles
Ashley OrellanaAshley Orellana
Front End Cashier at Joe V's Smart ShopFront End Cashier at Joe V's Smart Shop
Gerardo MedinaGerardo Medina
Produce Clerk/Bakery Specialist at Joe V's Smart ShopProduce Clerk/Bakery Specialist at Joe V's Smart Shop
Eloni SowellEloni Sowell
Cashier at Joe V's Smart ShopCashier at Joe V's Smart Shop