Yesenia Carolina Olivo Rodriguez
College Park,GA
Summary
Excellence and commitment-driven professional who fosters strong, successful relationships with clients and provides quality service by implementing high-level Public Relations skills.
Overview
14
14
years of professional experience
Work History
Life Insurance Agent
HEGEMON GROUP INTERNATIONAL
Alpharetta, GA
06.2023 - Current
- Participated in professional development opportunities such as training sessions and conferences to stay informed on best practices within the life insurance industry.
- Developed comprehensive financial plans for clients, ensuring proper coverage and security for their families.
- Cultivated customer relationships to provide customized life insurance solutions tailored to individual needs.
- Analyzed customers' financial situations to recommend appropriate life insurance policies.
- Developed and executed effective marketing plans to attract new clients.
Driver
Uber
Georgia, US
04.2020 - Current
- Obtaining the maximum score of 5-star driver with more than 8,000 trips.
- Boosted company reputation through excellent driving record free from accidents or violations over an extended period of time.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Participated in safety training and workshops, applying learned techniques to daily driving practices.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
Public Relations Department
NESTLÉ, S.A
Aragua, Venezuela
04.2016 - 01.2017
- Conducted market and public opinion research related to company's reputation and positioning among key stakeholder audiences.
- Coordinated successful media events, including press conferences and product launches, generating positive publicity.
- Analyzed campaign performance using various metrics, refining strategies for improved results over time.
- Collaborated with external PR firms, as well as internal sales and marketing managers, to determine branding, product positioning and media messages.
- Drafted and edited content for organizational publications, employee newsletters, and stockholders' reports.
Management Assistant
TORSERVI, C.A
Aragua, Venezuela
09.2011 - 01.2017
- Generated and stablishes strong connections with financial institutions, government offices, suppliers of industrial raw materials and clients such as recognized companies in the country.
- Performed wide-ranging administrative, implementing efficient systems for file management and document organization.
- Fostered strong relationships with clients by providing exceptional customer service during interactions both in-person and via phone or email correspondence.
- Contributed to positive corporate image by assisting with coordination of corporate events and public relations activities.
Production, Hosting and Voice-over
FM RADIO
Aragua, Venezuela
08.2010 - 11.2014
- Develop marketing strategies to find sponsors for the “Al Dia con Yesenia” program and create solid relationships with them for years.
- Creativity to create the technical and literary script of the program every day with the most relevant news.
- Built a solid audience by generating interactions through live calls, helping the community express their opinions on different issues in the country.
Education
LIFE & VARIABLE CONTRACTS INSURANCE AGENT -
Department of Financial Services
Georgia, US11.2023
REAL ESTATE -
Makro Investment, INC
Georgia, US02.2021
PUBLIC RELATIONS, ADVERTISING AND MARKETING -
Bicentennial University of Aragua
Venezuela.11.2015
ENGLISH -
Bicentennial University of Aragua
Venezuela08.2015
ORGANIZATIONAL COACHING DIPLOMA -
Bicentennial University of Aragua
Venezuela.07.2015
Skills
- Human quality, kind, helpful, honest, responsible and committed
- Expert in social skills, communication, customer service, relating and building good relationships with all types of people and leadership
- Positive and cheerful attitude with a high level of empathy and listening skills
- Trained with experience to work in teams
Competence
- Office package management (Word, Excel, Power Point) and social media.
- Insurance Policy Sales.
- Negotiation Tactics.
- Prospecting clients.
- Continuing education.
- Marketing initiatives.
- Administrative functions.
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Life Insurance Agent
HEGEMON GROUP INTERNATIONAL
06.2023 - Current
Driver
Uber
04.2020 - Current
Public Relations Department
NESTLÉ, S.A
04.2016 - 01.2017
Management Assistant
TORSERVI, C.A
09.2011 - 01.2017
Production, Hosting and Voice-over
FM RADIO
08.2010 - 11.2014
LIFE & VARIABLE CONTRACTS INSURANCE AGENT -
Department of Financial Services
REAL ESTATE -
Makro Investment, INC
PUBLIC RELATIONS, ADVERTISING AND MARKETING -
Bicentennial University of Aragua
ENGLISH -
Bicentennial University of Aragua
ORGANIZATIONAL COACHING DIPLOMA -
Bicentennial University of Aragua