Yesenya Guzman
Loxahatchee Groves
Summary
I have been babysitting since I was 15 years old, gaining over three years of experience caring for children of various ages. Around two years ago, I expanded my caregiving skills by working with the elderly, providing compassionate support and assistance with daily tasks. For the past year, I have also worked as a sales coordinator, where I developed strong organizational, communication, and customer service skills. These roles have helped me become responsible, adaptable, and confident in both personal care and professional settings.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales Coordinator
Beautyland plastic surgery
Miami
03.2024 - 05.2025
- Managed client relationships by responding promptly to inquiries and addressing any issues that arose during the course of a sale.
- Analyzed customer feedback surveys to determine areas where improvements could be made in order to increase satisfaction levels.
- Provided administrative support to the sales team including scheduling meetings, preparing presentations and managing email correspondence.
- Assisted in developing new business proposals for potential customers.
- Coordinated travel arrangements for sales representatives as needed.
- Collaborated with internal teams such as marketing, finance and operations departments in order to ensure successful execution of projects from start to finish.
- Developed and implemented processes to ensure accurate data entry into the customer relationship management system.
- Conducted market research to identify potential customers for sales campaigns.
- Performed follow-up calls with customers after each sale was completed.
- Planned trade shows and conferences for new product launching or existing product promotion.
- Provided assistance throughout the entire sales process from initial contact through post-sale follow-up activities.
HHA
Oshin leon
10.2023 - 01.2024
- Participated in team meetings with other healthcare professionals regarding patient care plans.
- Accompanied clients on errands outside the home such as shopping trips and doctor visits.
- Helped keep track of medical supplies used by the client throughout the day.
- Provided emotional support and encouragement to clients who were ill or had disabilities.
- Transported clients to medical appointments or other destinations as needed.
- Checked vital signs on a regular basis such as blood pressure, temperature and pulse rate.
- Prepared meals according to dietary requirements and preferences of the client.
- Organized client's personal items for easy access during daily activities.
- Performed light housekeeping duties such as laundry, vacuuming and dusting.
- Assisted elderly clients with activities of daily living, such as bathing, dressing and grooming.
- Encouraged patients to maintain independence while helping them complete tasks they are unable to do alone.
- Administered prescribed medications and treatments according to physician instructions.
- Responded quickly to emergency situations using appropriate safety protocols.
Babysitter
Oshin leon
Lehigh Acres Fl
04.2022 - 06.2023
- Establishing trust through consistent communication with both parents and kids.
- Using problem-solving skills to anticipate potential issues before they arise.
- Instructing children in basic hygiene practices such as brushing teeth or washing hands.
- Providing a safe environment for children to explore their curiosity and creativity.
- Organizing playdates with other children and providing supervision during outdoor activities.
- Remaining alert at all times while caring for multiple children simultaneously.
- Greeting parents upon arrival home from work and providing updates on the day's events.
- Completing light housekeeping tasks such as tidying up toys and books.
- Engaging in age-appropriate activities like reading stories or playing games.
- Transporting children to school, sports activities, or other engagements when necessary.
- Monitoring sleep schedules and adjusting accordingly if needed.
Education
Home Health Aid - Home Health Aid
James International Academy Of Health
Fort Lauderdale02-2025
Skills
- Patient care
- Medication administration
- Vital signs monitoring
- Customer service
- Team collaboration
- Communication skills
- Time management
- Problem solving
- Emergency response
- Analytical thinking
- Safety protocols
- Strategic planning
- Sales reporting
- Distribution management
- Report generation
- Schedule management
- Exceptional leader
- Contract preparation
- Sales strategy development
- Cross-selling techniques
- Client relationship management
- Care plan development
- Critical thinking
- Child safety expertise
- Emotional support
- Age-appropriate activities
- Managing routines
- Housekeeping
- Personable nature
- Multitasking and organization
- Active listening
- Reading and storytelling
- Patience and empathy
- Basic first aid
- Special needs experience
- Reliable transportation
- Emotional intelligence
- Diaper changing proficiency
- CPR certified
- Routine management
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Certification
- HHA
- Infection control
- Assisting with self-administration of medication
- Zero tolerance
- Resident rights, dignity, and responsibility
- Medical error prevention and safety
- Medical record documentation and legal aspects appropriate to nursing assistants
- Respiratory disorders/ tuberculosis control Assisting
- HIV/AIDS
- HIPPA overview
- Domestic violence including recognition and reporting elder abuse, neglect, and exploitation of the elderly
- Alzheimer’s level 1/ Dementia-coping with confusion and other related disorders
- Communication with the cognitively impaired
- Alzheimer’s level 2/ dementia
- OSHA bloodborne pathogens/ HBV
Timeline
Sales Coordinator
Beautyland plastic surgery
03.2024 - 05.2025
HHA
Oshin leon
10.2023 - 01.2024
Babysitter
Oshin leon
04.2022 - 06.2023
Home Health Aid - Home Health Aid
James International Academy Of Health