Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Yeshey Gyeltshen

Madinat Khalifa,Doha

Summary

Proactive IT professional with a strong background in technical support, network administration, and cybersecurity. Proven track record of implementing innovative solutions to optimize system performance and enhance security protocols. Skilled in troubleshooting complex issues and providing timely resolutions to ensure minimal downtime. Adept at collaborating with cross-functional teams to achieve organizational goals and deliver exceptional customer service. Continuously striving for excellence through ongoing learning and staying abreast of emerging technologies and industry trends. Excels in optimizing operations and safeguarding assets, eager to join and enhance the team.

Overview

13
13
years of professional experience
1
1
Certification

Work History

SALE ASSOCIATE

Starbucks
Doha
08.2017 - 04.2024
  • Experienced and dedicated barista with passion for crafting exceptional coffee experiences and delivering top-notch customer service
  • Known for maintaining a friendly and welcoming atmosphere while efficiently handling busy periods
  • Promoted to Supervisor for leadership qualities, including team management, training, and ensuring operational excellence
  • Committed to upholding the highest standards of quality, consistency, and customer satisfaction in every aspect of the coffeehouse experience.

IT TEACHER, ICT TRAINER

Chiphen Rimpel Project and NIIT Ltd.
Thimphu
01.2011 - 12.2015
  • Experienced IT Teacher specializing in Lower and Higher Secondary education, adept at delivering comprehensive lessons on foundational IT concepts
  • Skilled in creating engaging curriculum materials tailored to diverse learning styles
  • Committed to fostering a collaborative and inclusive classroom environment, empowering students to develop critical thinking skills and a passion for technology
  • Dedicated to providing personalized support and guidance to ensure each student's success in navigating the digital world.

Education

BACHELOR OF COMPUTER APPLICATION -

Sikkim Maniple University
01.2010

BHSEC GRADE 12 -

Rinchen Higher Secondary School
01.2006

BCSE GRADE 10 -

Zhemgang Higher Secondary School
01.2004

Skills

  • Computer Skills
  • Teaching Skills
  • Management
  • Technical
  • Problem-solving
  • Leadership
  • Relationship Building
  • Time Management
  • Communication
  • Customer Service
  • Food Safety
  • Financial
  • Research
  • Sales
  • Training & Development
  • Data Entry
  • Microsoft Office
  • Dependable and Responsible
  • Teamwork and Collaboration

Certification

  • Certificate Course in Network Technician- N+
  • Certificate Course in Introduction to Security and Ethical Hacking
  • Certificate Appreciation of FIVE years of service with Alshaya Group.

Accomplishments

  • Successfully completed Two Month Live Project on DOT NET(Birth Registration for Census).
  • Participated and contributed in plantation of trees aligning with JAAB and JAAN (JICA Alumni Association for Nepal).
  • Completed The Retail Familiarization Programme in collaboration with M.H Alshaya W.L.L.
  • Successfully completed Barista Training Program
  • Successfully completed Barista Trainer Training Program
  • Successfully completed Shift Supervisor Training Program

Timeline

SALE ASSOCIATE

Starbucks
08.2017 - 04.2024

IT TEACHER, ICT TRAINER

Chiphen Rimpel Project and NIIT Ltd.
01.2011 - 12.2015

BACHELOR OF COMPUTER APPLICATION -

Sikkim Maniple University

BHSEC GRADE 12 -

Rinchen Higher Secondary School

BCSE GRADE 10 -

Zhemgang Higher Secondary School

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Yeshey Gyeltshen