Yesi Claude
Slidell,LA
Summary
Self-motivated, enthusiastic, and result-oriented young lady with desire to take on new challenges. Very strong work ethic, adaptability, and exceptional interpersonal skills. As well excellent with communication, multitasking and prioritization skills. Passionate about continuous learning and approaches daily challenges with flexibility and openness to changing needs.
Overview
6
6
years of professional experience
Work History
Laundry Aide
Anderson Memory Care
02.2023 - Current
- Provided exceptional customer service with prompt response times to inquiries regarding laundry status or special requests.
- Assisted in training new laundry aides, sharing best practices and techniques for efficient workflow management.
- Operated 16 machines correctly by following machine instructions and safety regulations.
- Collected soiled linens and clothing and pretreated stains.
- Operated laundry equipment and loaded machines, paying careful attention to capacity restrictions.
- Maintained a clean and organized work environment, ensuring optimal productivity.
- Maintained safety practices at all times to protect personnel and laundry loads.
Sales Associate
Kirkland's
08.2021 - 12.2022
- Helped customers locate products and checked store system for merchandise at other sites.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Prepared merchandise for sales floor by pricing or tagging.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Engaged with customers to build rapport and loyalty.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Sales Associate
Off Broadway Shoe Warehouse
08.2020 - 09.2021
- Helped customers locate products and checked store system for merchandise at other sites.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Greeted customers upon entry, establishing rapport from the onset of their shopping experience while making them feel welcome in the store environment.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Developed strong product knowledge, enabling efficient assistance in customer inquiries and decision-making processes.
- Helped customers complete purchases, locate items, and join reward programs.
Crew Member
Wendy's Restaurant
05.2019 - 08.2020
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Worked front counter, drive-thru and other areas.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Took orders, prepared meals, and collected payments.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
Education
High School Diploma -
Covington High School
Covington, LA05-2022
Skills
- Laundry equipment operation
- Data-driven decision making
- Sorting and transport
- Machine maintenance
- Equipment training
- Product presentation
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Team collaboration
- Positive attitude
- Problem-solving
Timeline
Laundry Aide
Anderson Memory Care
02.2023 - Current
Sales Associate
Kirkland's
08.2021 - 12.2022
Sales Associate
Off Broadway Shoe Warehouse
08.2020 - 09.2021
Crew Member
Wendy's Restaurant
05.2019 - 08.2020
High School Diploma -
Covington High School
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