Yesica Morales
Eagle,CO
Summary
Dynamic and reliable professional with extensive experience at Kroger, excelling in customer service and teamwork. Proven ability to enhance shopping experiences through effective inventory management and product knowledge. Skilled in Microsoft Office and multitasking, consistently delivering high-quality results in fast-paced environments.
Overview
2027
2027
years of professional experience
Work History
Scan Coordinator
Kroger
09.2022 - Current
- Check that prices are correct.
- Separate tags and hang them.
- Check that re sets are done correctly.
- Lower prices when needed.
Gm Clerk
Kroger
Eagle, CO
2021 - 2022
- Assisted in inventory management, restocking shelves, and organizing displays.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained cleanliness and organization of store environment to enhance shopping experience.
Meat Clerk
Kroger
Eagle, CO
2020 - 2021
- Assisted customers with product selection and provided knowledge on meat cuts.
- Maintained cleanliness and organization of meat display cases to ensure compliance with safety standards.
- Prepared and packaged fresh meats according to store specifications and customer needs.
Cake Decorator
Kroger
Eagle, CO
2019 - 2020
- Decorated cakes using buttercream, and edible decorations to meet customer specifications.
- Collaborated with team members to maintain cleanliness and organization in bakery area.
- Assured product freshness by monitoring inventory levels and rotating stock effectively.
- Executed custom cake designs based on client requests while adhering to company standards.
Seafood Clerk
Kroger
Eagle, CO
04.2015 - 2019
- Assisted customers in selecting fresh seafood products, providing recommendations based on preferences.
- Maintained cleanliness and organization of seafood display cases, ensuring compliance with health regulations.
- Monitored inventory levels, restocked items promptly to prevent shortages and enhance customer satisfaction.
Baggage Claim
American Airlines
Gypsum, CO
10.2014 - 04.2015
- Help find lost luggage.
- Help with claims for broken luggage.
- Collect and make sure luggage got delivered when it arrived.
Shift Manager
Burger King
Eagle, CO
07.2013 - 10.2014
- Supervised team operations during peak hours to ensure efficient service delivery.
- Trained new employees on food safety protocols and customer service standards.
- Monitored inventory levels, placing orders to maintain stock availability.
- Implemented quality control measures to enhance food preparation consistency.
Receptionist
Comfort Inn & Suites
Eagle, CO
06.2011 - 2012
- Greeted and assisted guests with check-in and check-out processes.
- Managed phone inquiries, providing information about hotel services and local attractions.
- Maintained organized front desk area, ensuring supplies were stocked and equipment was functional.
- Processed reservations using hotel management software, ensuring accuracy in bookings.
Education
High School Diploma -
Eagle Valley High Schools
Gypsum, CO05.2011
Skills
- Microsoft office
- Teamwork
- Teamwork and collaboration
- Customer service
Languages
Spanish
Native or Bilingual
Timeline
Scan Coordinator
Kroger
09.2022 - Current
Seafood Clerk
Kroger
04.2015 - 2019
Baggage Claim
American Airlines
10.2014 - 04.2015
Shift Manager
Burger King
07.2013 - 10.2014
Receptionist
Comfort Inn & Suites
06.2011 - 2012
Gm Clerk
Kroger
2021 - 2022
Meat Clerk
Kroger
2020 - 2021
Cake Decorator
Kroger
2019 - 2020
High School Diploma -
Eagle Valley High Schools