Summary
Overview
Work History
Education
Skills
Languages
Timeline
Hi, I’m

Yesica Ruedas

La Puente,California

Summary

Hardworking and motivated Medical billing and certified coder (CPC) manager with 16+ years experience in healthcare industry, including leadership roles at Optimal MD Solutions. Trainer and coached team members to help them develop professionally. Exceptional client relationship management have significantly improved billing and coding operations. Highly efficient medical coder and auditing with experience in chemotherapy treatment and billing radiation treatments. Demonstrated professionalism when communicating with providers, patients and insurance companies.

Overview

16
years of professional experience

Work History

Optimal MD Solutions

Medical Biller & Coding Manager
06.2015 - Current

Job overview

  • Rheumatology, Radiation Oncology, Hematology and Oncology coding and Billing.
  • Review of chemotherapy flowsheet for coding and auditing purposes. Assigned diagnosis codes, modifiers to claims based on clinical findings.
  • Conducted regular audits with Lab Consultant of billing records to ensure accuracy and completeness, enhancing overall financial performance for the practice.
  • Provided excellent customer service, developing and maintaining client relationships.
  • Worked effectively with medical payers such as Medicare, Medicaid, commercial insurances to obtain timely and accurate payments.
  • Provided in person Oncology billing training to Providers, staff and management.
  • Monthly meetings alongside CEO, healthcare providers and management.
  • Collaborated with healthcare providers & nurses, ensuring accurate documentation for seamless billing operations.
  • Use CCI to check bundling issues, modifier appropriateness, and LCD/NCDs for medical necessity.
  • Evaluated open accounts for past due balances and pursue collection strategies. Researched any chargebacks and write offs.
  • Trained all new employees with payment posting, follow up with A/R, billing and coding.
  • New client End to end Set up with billing software.
  • Transition Healthcare provider to new billing software without cash flow interruption.
  • Collaborated with setting up new providers with contracting.

Glenn Tisman MD, Oncology & Hematology Specialist

Medical Biller & Coder
03.2014 - 05.2015

Job overview

  • Managed end to end coding, billing, accounts receivable and payment process.
  • Worked closely with Healthcare provider and Nurse to ensure all documentation was appropriately completed.
  • Greeted, checked in, scheduled and responded to customer concerns and questions on daily basis.
  • Verified insurance of patients to determine eligibility. Assisted patients in understanding insurance benefits, leading to a positive experience during their visit.
  • Collected copay, deductibles and co insurances.
  • Obtain authorization prior to chemotherapy treatment.
  • Produced and mailed weekly statements to customers and assisted with related requests for information and clarification.
  • Generated monthly billing and posting reports for management review.
  • Liaised between patients, insurance companies, and billing office.
  • Managed appeals process for denied claims, resulting in successful reimbursements from insurance companies.

Optimal Md Solutions

Medical Billing & Coding Lead & Compliance Officer
07.2008 - 02.2014

Job overview

Medical Billing & Coding Lead and Compliance Officer (2012-2014)

  • Correctly coded and billed medical claims for various inpatient, outpatient & office facilities. Ex: Chiropractor, Radiation Oncology, Rheumatology and Hematology and Oncology.
  • Report pending encounters to Healthcare providers and management on a weekly basis.
  • Started and closed months. Weekly and month end reports to providers and Management.
  • Yearly and Quarterly Fee schedule billing software updates
  • Trained all new employees and mentored junior coders to support growth and development and apply high-quality coding practices. Addition, to payment posting, eligibility and authorizations.
  • Educated staff on organizational mission and goals to help employees achieve success. Evaluated staff performance and provided coaching to address inefficiencies.
  • Created job aid manuals for new employees.
  • Attended training courses to build understanding of processes, techniques, and industry.
  • Provided support with workflow issues and internal operational support.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Conducted various coding seminars in house and in Healthcare providers medical office.
  • Verified signatures and checked medical charts for accuracy and completion. Followed up with medical staff/healthcare provider regarding missing information in patient records.
  • Communicated effectively with staff, patients, and insurance companies by email and telephone.
  • Monitored changes in coding regulations to provide recommendations for compliance.
  • Reviewed outpatient records and interpreted documentation to identify diagnoses and procedures.
  • Generated reports to identify coding trends and discrepancies.
  • Interacted with physicians and other healthcare staff to ask questions regarding patient services.
  • Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability


Medical Biller & Coder July 2009-March 2012

  • Medical Hematology & Oncology billing and Coding.
  • Worked closely with Healthcare provider, lab, and nurse to ensure all codes billing and diagnosis were accurate.
  • Trained new employees with administration,billing and coding responsibilities.


Medical Biller & Collector (March 2009- June 2009)

  • Set up new client/healthcare provider (Rheumotology) in new billing system.
  • Verified accuracy on superbills for diagnosis and CPT codes. Applied modifiers when needed.
  • Worked closely with Healthcare provider staff ensure all billing was received.


Medical Billing Administrator (July 2008-February 2009)

  • Processed all new patients by verifying patient benefits.
  • Collected daily copays and patient balances.
  • Responsible of getting all Authorizations for chemotherapy treatments..
  • Initiate registration process for copay assistance programs.
  • Sent out all electronic and paper secondary claims.
  • Assisted in reconciling deposit and patient collections. Created and Deposit all manual checks to the bank. Payment posted all manual and EFT payments.
  • Processed online and paper appeal/medical record submissions and refund requests.
  • Optimized cash flow management by monitoring outstanding balances and initiating appropriate follow-up actions as needed.
  • Cleared all claims from clearinghouse.
  • Processed billing calls and answered questions from patients and third-party carriers.

Education

AAPC

CPC from Medical Insurance Coding
04.2013

Everest College - City of Industry
, City Of Industry, CA

from Billing Certification
05.2008

University Overview

  • Honor Roll Recipient.
  • 160 hours on the job training at Optimal Md Solutions, hired once internship was completed.

Skills

  • Medical Billing & Coding Knowledge
  • Billing and Collection Procedures
  • HIPAA Compliance
  • ICD-10 Coding, HCPCS & CPT
  • Medical Claims Submission
  • Auditing Proficiency
  • LCD/NCD,NCCI
  • Commercial and Private Insurance

Languages

Spanish
Native or Bilingual

Timeline

Medical Biller & Coding Manager

Optimal MD Solutions
06.2015 - Current

Medical Biller & Coder

Glenn Tisman MD, Oncology & Hematology Specialist
03.2014 - 05.2015

Medical Billing & Coding Lead & Compliance Officer

Optimal Md Solutions
07.2008 - 02.2014

AAPC

CPC from Medical Insurance Coding

Everest College - City of Industry

from Billing Certification
Yesica Ruedas