Medical Billing & Coding Lead and Compliance Officer (2012-2014)
- Correctly coded and billed medical claims for various inpatient, outpatient & office facilities. Ex: Chiropractor, Radiation Oncology, Rheumatology and Hematology and Oncology.
- Report pending encounters to Healthcare providers and management on a weekly basis.
- Started and closed months. Weekly and month end reports to providers and Management.
- Yearly and Quarterly Fee schedule billing software updates
- Trained all new employees and mentored junior coders to support growth and development and apply high-quality coding practices. Addition, to payment posting, eligibility and authorizations.
- Educated staff on organizational mission and goals to help employees achieve success. Evaluated staff performance and provided coaching to address inefficiencies.
- Created job aid manuals for new employees.
- Attended training courses to build understanding of processes, techniques, and industry.
- Provided support with workflow issues and internal operational support.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Conducted various coding seminars in house and in Healthcare providers medical office.
- Verified signatures and checked medical charts for accuracy and completion. Followed up with medical staff/healthcare provider regarding missing information in patient records.
- Communicated effectively with staff, patients, and insurance companies by email and telephone.
- Monitored changes in coding regulations to provide recommendations for compliance.
- Reviewed outpatient records and interpreted documentation to identify diagnoses and procedures.
- Generated reports to identify coding trends and discrepancies.
- Interacted with physicians and other healthcare staff to ask questions regarding patient services.
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability
Medical Biller & Coder July 2009-March 2012
- Medical Hematology & Oncology billing and Coding.
- Worked closely with Healthcare provider, lab, and nurse to ensure all codes billing and diagnosis were accurate.
- Trained new employees with administration,billing and coding responsibilities.
Medical Biller & Collector (March 2009- June 2009)
- Set up new client/healthcare provider (Rheumotology) in new billing system.
- Verified accuracy on superbills for diagnosis and CPT codes. Applied modifiers when needed.
- Worked closely with Healthcare provider staff ensure all billing was received.
Medical Billing Administrator (July 2008-February 2009)
- Processed all new patients by verifying patient benefits.
- Collected daily copays and patient balances.
- Responsible of getting all Authorizations for chemotherapy treatments..
- Initiate registration process for copay assistance programs.
- Sent out all electronic and paper secondary claims.
- Assisted in reconciling deposit and patient collections. Created and Deposit all manual checks to the bank. Payment posted all manual and EFT payments.
- Processed online and paper appeal/medical record submissions and refund requests.
- Optimized cash flow management by monitoring outstanding balances and initiating appropriate follow-up actions as needed.
- Cleared all claims from clearinghouse.
- Processed billing calls and answered questions from patients and third-party carriers.