Yesli Blanco

• I was a supervisor for 1 year and promoted to manager in July 2021.
• I manage people to maintain a clean and sanitary hospital environment, and I am responsible for training, quality control, scheduling, and maintaining employee records.
• I make sure that the team follows:
• Facility and OSHA safety rules, procedures, and documentation.
• Methods and procedures for cleaning tasks, accurate and safe use of equipment, tools, and chemicals.
• Protocol for general maintenance and terminal cleans.
• Global Biorisk Advisory Council fundamentals, with an emphasis on SARS-CoV-2/COVID-19, as completed in May 2020 certification by me and each team member.

• I worked in an inbound collections call center agency taking anywhere from 60-85 calls a day
• I have a sales quota that has to be met by the end of the business day
• I also take payments for the North Texas Tollway Authority and handle the clients with TollTag accounts

• I worked as a bilingual outbound collections agent
• I had to help people consolidate their debt, and I had a sales quota that had to be met every week
• I would take about 80 calls on a regular day

I worked as a floor walker at Telvista for Virgin American Airlines. I would book flights and make any flight arrangements.

Associated changes. And cancel flights. I was one of the people instructed to help employees with any.

Questions or call-related concerns.