Yessenia Abundes
Northwestern Hospital
Park City,IL
20
years of professional experience
To obtain a position in the hospital field as a Respiratory therapist where I will be able to maximize people-oriented experience, work ethic, communication skills and problem analysis and problem-solving abilities. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Work History
Respiratory Therapy Student
1 Year- Assisted in administering respiratory therapies under supervision of licensed professionals.
- Conducted patient assessments to determine respiratory needs and treatment effectiveness.
- Operated and maintained respiratory equipment, ensuring optimal functionality and safety standards.
- Documented patient progress and response to treatments in electronic health records accurately.
- Gained proficiency in various respiratory therapy modalities including oxygen administration, aerosol therapy, airway clearance techniques, and non-invasive ventilatory support.
- Collaborated with healthcare team members to develop individualized care plans for patients.
- Assisting with emergency airway management, intubation support, and responding to respiratory emergencies.
- Performing diagnostic tests, such as arterial blood gas (ABG) analysis, and airway assessments.
Supply Chain Specialist
4 Years 4 Months- Developed comprehensive performance metrics to monitor supply chain efficiency and identify areas for improvement.
- Established effective communication channels between departments for seamless supply chain operations.
- Improved supply chain customer satisfaction ratings through efficient problem resolution.
- Provided ongoing support to global logistics teams, ensuring timely shipment of products across borders.
- Maintained optimal inventory levels to meet operational requirements.
- Worked with suppliers to manage schedules, specifications and quality compliance.
- Resolved complex issues regarding material handling, mail distribution and inventory control, to increase profits.
- Optimized inventory levels by implementing efficient demand forecasting and supply planning methods.
- Analyzed data trends to make informed decisions related to inventory management and demand planning processes.
- Established inventory targets, stock level, and risk mitigation targets and managed flexibility strategy to optimize inventory.
RETAIL/ INTERNATIONAL COORDINATOR
5 Years 3 Months- Processed/managed all retail/ EDI orders
- Managed all retail international account from order entry to routing and providing commercial invoice / NAFTA if required
- Logistics coordinator for key accounts – Routing on vendors portal or requesting shipping instructions to traffic department
- Authorized returns/credit per customer request
- Order price tickets through FastTrack for key account such as Bed Bath & Beyond, Cracker Barrel, Cost Plus, Burlington
- Checking in price tickets before sent to production department
- Processed/prepared sample orders for upcoming shows
- Review and approved events on vendors portals - Zulily and Wayfair
- Summit ASN’s
- Uploaded invoices through customer web portal
- Attended and worked in Tablecraft booth for IHA – International housewares show
- Handled all customer calls and emails
- Provided weekly inventory for key accounts
- Worked with warehouse to make sure all retail orders to ship within shipping window to avoid any charge backs
- Worked very closes with warehouse for price ticket placements on product and any special labeling on carton
- Managed all overstock listing to all sales directors
- Provided export documentation prior to shipping.
CUSTOMER SERVICE REP MIDWEST REGIN
3 Years- Foodservice/Retail/EDI order entry in AS400 software
- Processed returns per customer request
- Provide detailed information on products to customers over the telephone
- Prepared all email correspondence from customers through Lotus notes software
- Respond to telephone inquiries, providing quality service to customers and associates inquiring about availability of products or status of orders
- Attended NRA shows for Tablecraft Products
- Back-up for International customer service representative.
RECEPTIONIST
- Welcomed visitors by greeting them, in person or on the telephone
- Answering or referring inquiries
- Directs visitors by maintaining employee and department directories; giving instructions
- Maintains security by following procedures; monitoring logbook; issuing visitor badges
- Data Entry
- Scheduling appointments over the phone and after patient’s appointment
- Collecting payment prior to seen the doctor
- Translator in Spanish for doctor when needed
- Maintained patients records and accounts
- Registered new patients
- Accepting and routing deliveries or daily mail
- Monitor stock and supplies
- Submit any refill prescription request for doctor’s approval when request by patient
- Responsible for keeping reception area clean and organized.
NOON SUPERVISOR/ INSTRUCTIONAL ASST
2 Years- Supervised students on the playground
- Assist students with their lunches
- Providing first aid on students when needed
- Assist teacher in classroom
- Enter students homework/test grade into the school system
- Grading homework and test
- Sitting one on one with student that need extra help
- Preparing homework pocket for the week.
Receptionists/document management
3 Years- Answering and transfer calls from switchboard
- Acknowledged and greeted all visitors upon arrival
- Scanning documents- purchase orders, pick slips, bill of lading, freight bills, contracts, processed pick slips
- Data entry in Maxrecall software
- Trained employee for receptionists/document management.
Receptionist/ accounts payable
- Answer and forward phone calls to appropriate individuals and departments
- Greet visitors and employees courteously and cater for their special request, needs and complaints
- Prepare incoming and outgoing mail and packages
- Sorting and maintain filing cabinets
- Printing checking for vendors
- Booking flights/hotel for owners and managers.
Education
Associate of Applied Science - Respiratory Therapy
Skills
Bilingual: Speak and write English and Spanish
Over 10 years progressive experience in performing reception and customer service activities.
Highly skilled in phone calls
Effective communication
Able to multi-task
prioritize and flexible with changing business requirements
Precise attention to detail
Proficient in MS office: Word
PowerPoint
Excel and Outlook
Proficient in Software: AS400
Maxrecall OPT10
Shipping Solutions
APL Logistics
Timeline
Respiratory Therapy Student
Northwestern Lake Forest Hospital
08.2025 - CurrentRead More
Supply Chain Specialist
Northwestern Hospital
04.2022 - CurrentRead More
RETAIL/ INTERNATIONAL COORDINATOR
TABLECRAFT PRODUCT
01.2017 - 04.2022Read More
RECEPTIONIST
VISTA HEALTH SYSTEMS
01.2017 - 01.2017Read More
NOON SUPERVISOR/ INSTRUCTIONAL ASST
CONDOR ELEMENTARY
01.2015 - 01.2017Read More
CUSTOMER SERVICE REP MIDWEST REGIN
TABLECRAFT PRODUCT
01.2010 - 01.2013Read More
Receptionists/document management
Tablecraft product
01.2007 - 01.2010Read More
Receptionist/ accounts payable
Colborn MANUFACTORY
01.2007 - 01.2007Read More
Lewis University
Associate of Applied Science from Respiratory Therapy
Read More