Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Yessenia Flores

Rancho Dominguez,CA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience

Work History

Associate

West Coast Shippers, Inc
06.2020 - 08.2023
  • Answered calls and reply to emails from overseas inquiries
  • Did calculations in order to conduct payrolls
  • Prioritized tasks to meet tight deadlines
  • Used a copy machine in order to scan drivers paperwork
  • Provide proof of delivery confirmation

Body Piercer

Body Kraze
10.2023 - Current
  • Developed and implemented individual care plans tailored to needs of each client.
  • Preserved patient safety by following safety protocols.
  • Provided emotional support and companionship to clients.
  • Cleaning and sterilizing equipment and work areas.
  • Preparing body parts for piercing including sterilization and cleaning.
  • Recommending products needed for aftercare.
  • Actual piercing, including the use of needles, piercing guns and other specialist equipment.

Customer Service Associate

Emma’s Tamales
08.2020 - 11.2023
  • Worked varied hours to meet seasonal and business needs.
  • Greeted customers and offered assistance for increased customer satisfaction.
  • Provided product price information to customers.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.

Customer Service Cashier

Christian’s Soccer & Toys
07.2023 - 11.2023
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Met customer service goals and exceeded customer expectations.
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
  • Processed customer orders and accurately handled payment transactions.

Education

Associate of Arts - Nursing

Cerritos College
Norwalk, CA
06.2025

High School Diploma -

Dominguez High School
Compton, CA
06.2023

Skills

  • Safety procedures
  • High quality service
  • CPR Certified
  • Interpersonal communication
  • Time efficient
  • Problem Solving
  • Bilingual

Languages

Spanish
Native or Bilingual

References

Elizabeth Salas - West Coast Shippers, Inc 

  • (323) 610-3137
  • Esalas@wcshippers.com


Diego Guillen - Starbucks Corporation 

  • (562) 481-1872


Kyla Green - Patria Coffee Roasters

  • (310) 972-8010

Timeline

Body Piercer

Body Kraze
10.2023 - Current

Customer Service Cashier

Christian’s Soccer & Toys
07.2023 - 11.2023

Customer Service Associate

Emma’s Tamales
08.2020 - 11.2023

Associate

West Coast Shippers, Inc
06.2020 - 08.2023

Associate of Arts - Nursing

Cerritos College

High School Diploma -

Dominguez High School

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Yessenia Flores