Yessenia Fuerte
Winter Haven
Summary
Dedicated ride operations, professional, and certified trainer with a proven ability to manage complex ride operations and maintain safety standards at Legoland Florida. Experience in onboarding new staff, enforcing safety protocols, and ensuring enjoyable, guest experiences, a bilingual leader with a strong work ethic, specialize in equipment operation, and emergency evacuation procedures.
Overview
8
8
years of professional experience
Work History
Certified Trainer
Merlin Entertainments Group Ltd.
01.2026 - Current
- Serve as a trainer for new ride operators, providing comprehensive hands-on instruction on ride cycles, safety restraint checks, and emergency stop procedures.
- Mentored new trainers on best practices, fostering a culture of development within the team.
- Conducted regular audits of training processes, ensuring compliance with safety regulations and company policies.
- Provided coaching and mentoring to employees.
Ride Operator
Merlin Entertainments Group Ltd.
09.2024 - Current
- Followed safety procedures for operating and loading and unloading passengers from amusement park rides.
- Adapted quickly to new ride assignments, learning proper operation techniques efficiently to minimize downtime between shifts.
- Enhanced rider experience by enforcing safety procedures and providing clear instructions.
- Collaborated with team members to maintain a clean, organized, and safe ride area for guests.
Batcher
Carpenter Contractor of America
08.2018 - 02.2022
- Monitored batch progress using computerized systems, making adjustments as needed to meet specifications.
- Improved communication between departments by establishing clear lines of responsibility during the batching process.
- Kept work areas clean, neat and organized to promote safety, productivity and team success.
- Ordered and restocked office supplies to keep staff efficient and on-task.
- Developed spreadsheets for tracking important metrics, enabling accurate reporting and data analysis.
- Kept office equipment in good working order with routine maintenance like changing out cartridges and adding paper.
- Input data into spreadsheets and databases.
Education
High School Diploma -
Lake Region High School
1995 Thunder Rd, Eagle Lake, FL, 3383905.2018
Skills
- Customer service excellence
- Safety monitoring
- Emergency evacuation procedures
- Safety procedures
- Operation and control
- Strong work ethic
- Guest experience and communication
Languages
Spanish
Full Professional
Timeline
Certified Trainer
Merlin Entertainments Group Ltd.
01.2026 - Current
Ride Operator
Merlin Entertainments Group Ltd.
09.2024 - Current
Batcher
Carpenter Contractor of America
08.2018 - 02.2022
High School Diploma -
Lake Region High School