Summary
Overview
Work History
Education
Skills
Timeline
Generic

Yessenia Garcia

LANCASTER,PA

Summary

Dynamic and detail-oriented professional with a strong work ethic, honed at McDonald's, excelling in fast-paced environments. Proven adaptability and effective communication skills led to enhanced customer satisfaction and operational efficiency. Recognized for exceptional time management and problem-solving abilities, consistently delivering high-quality service and maintaining organized workspaces.

Overview

4
4
years of professional experience

Work History

Crew Member

McDonald's
LANCASTER, PA
07.2020 - 08.2021

Maintained organized work area to enhance operational efficiency.

  • Prepared quality products while ensuring portion control and timely presentation.
  • Executed cashier duties, including order taking, payment collection, and providing change.
  • Restocked kitchen supplies, including food products and utensils, to support service demands.
  • Entered orders into computer system, communicating special requests and allergies to kitchen staff.
  • Served food and beverages at take-out counters, delivering prompt service to guests.
  • Packed fast food items in approved containers to ensure compliance with safety standards.

School Custodian

ABM Industries
Lancaster, PA
08.2021 - 02.2023
  • Emptied trash cans in classrooms, offices, restrooms, and hallways nightly.
  • Operated industrial cleaning equipment to efficiently complete custodial tasks.
  • Completed thorough restroom sanitation, including partitions, sinks, counters, and mirrors.
  • Stripped, sealed, and polished floors to maintain cleanliness and appearance.
  • Cleaned building floors through sweeping, mopping, or vacuuming.
  • Removed snow from sidewalks using snowplows or shovels during winter months.
  • Notified building managers of necessary repairs to ensure public safety.
  • Set up and dismantled furniture for meetings and events.

Crew Member

Wendy's
LANCASTER, PA
09.2023 - 03.2024
  • Executed timely presentation of orders to guests, adhering to service standards.
  • Greeted visitors warmly to enhance customer service and ordering experiences.
  • Restocked kitchen supplies, including food products and utensils, ensuring operational readiness.
  • Prepared high-quality food items while maintaining portion control and presentation standards.
  • Assisted in food preparation for sandwiches, salads, and pizzas during peak times.
  • Chopped ingredients and prepped food items efficiently for lunch and dinner services.
  • Performed cashier duties, including order taking, payment processing, and providing change.

Education

High School Diploma -

J.P. McCaskey High School
Lancaster, PA
06-2017

Some College (No Degree) - Counseling Psychology

Millersville University of Pennsylvania
Millersville, PA

Skills

  • Adaptability
  • Attention to detail
  • Communication skills
  • Team collaboration
  • Time management
  • Problem solving
  • Workplace organization
  • Multitasking
  • Critical thinking
  • Stress management
  • Creativity
  • Work ethic

Timeline

Crew Member

Wendy's
09.2023 - 03.2024

School Custodian

ABM Industries
08.2021 - 02.2023

Crew Member

McDonald's
07.2020 - 08.2021

High School Diploma -

J.P. McCaskey High School

Some College (No Degree) - Counseling Psychology

Millersville University of Pennsylvania
Yessenia Garcia