Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Yessenia Gutierrez

Receptionist
Los Angeles,CA
Yessenia Gutierrez

Summary

High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency. Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

9
years of professional experience

Work History

The Bougie Boutique Llc

Store Manager
2019.11 - 2024.08 (4 years & 9 months)

Job overview

  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

Halo Ent

Receptionist
2015.08 - 2019.10 (4 years & 2 months)

Job overview

  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.

Education

Cabrillo High School , Long Beach, CA

Diploma from Honors Studies 3.9 Gpa
06.2016

Skills

  • Customer Service
  • Problem-Solving
  • Customer Relations
  • Multitasking and Organization

Timeline

Store Manager

The Bougie Boutique Llc
2019.11 - 2024.08 (4 years & 9 months)

Receptionist

Halo Ent
2015.08 - 2019.10 (4 years & 2 months)

Cabrillo High School

Diploma from Honors Studies 3.9 Gpa
Yessenia GutierrezReceptionist