YESSENIA HERNANDEZ
Hays,KS
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
2
2
years of professional experience
Work History
Waitress
Applebee's Neighborhood Grill & Bar
04.2024 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
Small Business Owner
Tigre Dulces
04.2023 - Current
- As a small business owner specializing in Hispanic-style candy. Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
Hostess
Applebee's Neighborhood Bar + Grill
02.2022 - 07.2022
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
Education
Bachelor of Business in Administration - Marketing
Fort Hays State University
Hays, KS05.2026
Skills
- Bilingual
- Critical Thinking
- Communication Skills
- Customer Service
- Strong multitasking
- Team Collaboration
- Emotional Intelligence
- Attention to Detail
Personal Information
Title: COLLEGE STUDENT
Languages
Spanish
Full Professional
Timeline
Waitress
Applebee's Neighborhood Grill & Bar
04.2024 - Current
Small Business Owner
Tigre Dulces
04.2023 - Current
Hostess
Applebee's Neighborhood Bar + Grill
02.2022 - 07.2022
Bachelor of Business in Administration - Marketing
Fort Hays State University
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