Josymar C Alecio Gil
Miami,FL
Summary
Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.
Overview
2
2
years of professional experience
Work History
Waitress
Planta Queen
08.2022 - Current
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Greeted new customers, discussed specials and took drink orders.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Foodrunner
Komodo
12.2021 - 08.2022
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Maintained energy and enthusiasm in fast-paced environment.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Waitress
Planta (South Beach)
01.2021 - 11.2021
- Suggested appropriate food and drink pairings to increase per-ticket sales.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Greeted new customers, discussed specials and took drink orders.
Education
High School Diploma -
Padre Santo Domingo Segado
VenezuelaSub-Chef - Gastronomy
CEGAVEN
VenezuelaSkills
- Customer Service and Rapport
- Transactions and Cash Handling
- Team Player
- Able to Lift 30 Pounds
- Conflict and Complaint Resolution
- Cool Under Pressure
- Warm and Friendly
- Guest Satisfaction
- Client Collaboration
- Customer Inquiries
- Interactive Learning
- Creative Solutions
- Bilingual
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Waitress
Planta Queen
08.2022 - Current
Foodrunner
Komodo
12.2021 - 08.2022
Waitress
Planta (South Beach)
01.2021 - 11.2021
High School Diploma -
Padre Santo Domingo Segado
Sub-Chef - Gastronomy
CEGAVEN