Yessenia Manzanares
Miami,Florida
Summary
Dedicated professional with extensive experience in customer service and cleaning, notably at Stratus Solutions Building. Proven ability in maintaining high standards of cleanliness and guest relations. Skilled in deep cleaning protocols and effective problem-solving, ensuring a welcoming environment for all clients. Committed to excellence and teamwork in every task undertaken.
Overview
4
4
years of professional experience
Work History
Housekeeping Room Attendant
Stratus Solutions Building
03.2023 - 07.2025
Desempeño en limpieza de edificios, loundry, sala de correos ,oficinas,gym, oficinas, así como apartamentos desocupados. Y pasillos de mismos edificios
Atención al Cliente
Fritanga Nicaragüense
08.2022 - 03.2023
Atención e interacción con el cliente,sirviendo y empacando comida, rellenando estanterías y bodegas de productos comestibles
Asistencia a Persona Mayor
Fanny Gonzales
06.2021 - 08.2022
Asistencia a persona mayor, encargada de sus medicamentos, comidas especiales, ayudando en sus terapias, asistiendo a la clínica en compañía del paciente ,así como limpieza y cocina en el hogar de la familia.
Limpieza Final De Construcción
Agencia De Job R Us
01.2021 - 06.2021
Limpieza de residuos o escombros de la construcción, eliminación de polvos y tierra de los apartamentos finalizados y sus alrededores, así como de baños, oficinas y sus muebles instalados.
Education
Administración, ( No Concluido)
UNAN
Managua Nicaragua Inmaculada
Managua Nicaragua 12.2022
Skills
- Customer service
- Cleaning bathrooms
- Guest relations
- Vacuuming and sweeping
- Customer service-focused
- Mopping floors
- Waste disposal
- Maintenance coordination
- Cleaning techniques
- Bathroom maintenance
- Folding clean laundry
- Vacuuming carpets
- Ordering cleaning supplies
- Stain removal
- Dusting surfaces
- Window washing
- Issue troubleshooting
- Equipment maintenance
- Maintenance reporting
- Sanitization procedures
- Restocking supplies
- Daily room inspections
- Cart management
- Guest service and support
- Guest request response
- Teamwork and collaboration
- Team support and collaboration
- Problem-solving
- Organizational skills
- Deep cleaning protocols
- Work planning and organization
- Multitasking
- Sweeping and mopping
- Room maintenance scheduling
- Kitchen cleaning and dishwashing
- Vacuuming
- Supply stocking
- Restroom servicing
- Supply restocking
- Multitasking Abilities
- Interior and exterior cleaning
- Relationship building
- Heavy lifting
- Customer inquiry and response
- Restroom detailing
- Lost and found management
- Residential cleaning
- COVID-19 safety procedures
- Mopping and sweeping
- Commercial cleaning
- Attention to detail
- Staff training
- Safe chemical handling
- Interpersonal communication
- Electronic communication
- Window blind dusting
- Trash collection and disposal
- Inventory control
- Supply replenishment
Timeline
Housekeeping Room Attendant
Stratus Solutions Building
03.2023 - 07.2025
Atención al Cliente
Fritanga Nicaragüense
08.2022 - 03.2023
Asistencia a Persona Mayor
Fanny Gonzales
06.2021 - 08.2022
Limpieza Final De Construcción
Agencia De Job R Us
01.2021 - 06.2021
Administración, ( No Concluido)
UNAN
Inmaculada
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