Yessenia Marquez

Team Lead
October 2024 – Present

• Supervised team of warehouse associates by assigning daily tasks, monitoring performance, and providing training and guidance to enhance team capability.
• Oversee inventory operations, including stock level monitoring, receiving, storing, and ensuring accurate and timely order fulfillment.
• Coordinate with sales, customer service, purchasing, and suppliers to maintain smooth workflow and proper inventory levels.
• Maintain warehouse equipment and facilities by scheduling repairs, ensuring cleanliness, and enforcing safety standards.
• Implemented and enforced safety procedures, conducted regular inspections, and maintained incident records to uphold safety standards.
• Manage logistics operations, including truck loading/unloading, delivery scheduling, and coordination with transportation partners.
• Analyzed operational data to identify bottlenecks and implemented process improvements to streamline operations.
• Monitor expenses, control costs, and ensure warehouse operations remain within budget.
• Stay current with industry trends, technologies, and best practices to enhance warehouse performance.
• Lead by example by modeling professionalism, accountability, and strong work ethic for all team members.

• Filing, Scanning, Scheduling, lifting and moving of material, preparing boxes/pallets for shipment, Receiving and documenting merchandise for delivery or return.
• Identifying any missing, lost or damaged materials and immediately notifying the supervisor.
• Assisting with training of newly employed workers.
• Scanning labels to ensure products are shipped to the right destination.

• Ensured time sensitive items were being completed and processed by deadline, scanning, indexing, verifying records accurately.
• Collect customer's medical application, Answer incoming calls, Knowledge of C-IV system and computer software.
• Handle papers with personal information and have complete confidentiality, Provide good customer service, Multitask, Switchboards operator and route calls to worker assigned to case.