Yessenia Peralta
Los Angeles,CA
Overview
3
3
years of professional experience
Work History
Sales Floor Associate
Home Depot
03.2021 - Current
- Developed professional relationships with customers to increase loyalty, retention and rapport.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Helped large volume of customers everyday with positive attitude and focus on customer satisfaction.
- Provided training and support to new associates to help provide high-quality customer service.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Education
Bachelor of Science - Public Health
California State University - Los Angeles
Los Angeles, CA2023
Skills
● Bilingual (English & Spanish)
● Adaptable and Flexible
● Medical Terminology
● Time Management
● Dependable/Reliable
● Teamwork and Collaboration
● Strong Communication and Interpersonal Skills
● Leadership
Objective
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Other Experiences
- On-going volunteer experience at Pasadena Senior Center where I work in a team to create workshops in order for the elderly can socialize within each other
- 1 year of experience being a lab assistant instructor leader at CSULA where I was expected to guide students through each lab experiment.
- Participated in a 2 year non-paid internship with an organization called MiOra where I was expected to collect data and conduct research. The data that I collected helped me and my peers conclude our key findings. I was able to identity to identify why low income areas have a higher rate of developing breast cancer compared high income areas.
Timeline
Sales Floor Associate
Home Depot
03.2021 - Current
Bachelor of Science - Public Health
California State University - Los Angeles
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