Yessenia Segura Hernandez

• Worked front counter, drive-thru and other areas.
• Took orders and collected payments.
• Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
• Worked well with teammates and accepted coaching from management team.
• Collaborated with team members to complete orders.
• Improved customer satisfaction by providing friendly and efficient service at the register.
• Provided excellent customer service by greeting customers and meeting quality expectations.
• Provided exceptional customer service, addressing concerns or issues promptly and professionally.
• Promoted a positive work environment through effective communication and teamwork among staff members.
• Assisted other team members to achieve goals.

• Exceeded daily sales goals by strategically selling jewelry.
• Achieved outstanding sales figures which earned a 5% commission per sale granted by the owner.

• Oversaw grill, stove, and oven, and cleaned equipment after every shift.
• Checked freezer and refrigerator prior to each shift to verify correct temperatures.
• Maintained well-organized mise en place to keep work consistent.
• Placed orders to restock items before supplies ran out.
• Handled and stored food to eliminate illness and prevent cross-contamination.
• Utilized proper cleaning techniques to sanitize counters and utensils used in preparation of raw meat, poultry, fish, and eggs.
• Trained kitchen staff to perform various preparation tasks under pressure.
• Optimized food preparation processes, implementing time-saving techniques without compromising quality.
• Enhanced team dynamics through clear communication and respectful interactions.

Executed intricate cleaning techniques on various types of jewelry.

Consistently pushed to exceed personal gold sales targets each day.

Conducted thorough workplace cleaning at the beginning and end of each shift.

• Managed sales of clothing items, including T-shirts and sweatshirts.
• Exhibited strong organizational abilities, quickly attending to customer needs.

• Followed pet care instructions, dietary needs, and medication regimens.
• Maintained a clean and organized work space for all pet sitting tasks, including cleaning up after dogs during visits or overnight stays.
• Enhanced clients'' satisfaction by providing attentive and personalized care for their dogs.
• Contributed to clients'' peace of mind by sending regular updates on their pets, including photos and videos.
• Exercised animals regularly with walks and rigorous play activities.
• Demonstrated reliability and trustworthiness by consistently arriving punctually for scheduled appointments or services.
• Offered additional support services like house-sitting and plant care when requested by clients, adding value to their overall experience.
• Handled emergency situations calmly and efficiently, contacting veterinarians or clients when needed while prioritizing animal safety above all else.
• Developed strong relationships with clients, earning referrals and positive testimonials from satisfied pet owners.

• I would take care of kids from as little as 5 months old and the oldest was always around 6 years old.
• I would cook for the kids and have times ready for snacks and food.