Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Yessenia Valladares

Charotte NC,NC

Summary

Detail-oriented professional skilled in managing high-volume dining environments. Demonstrated success in optimizing workflows and enhancing guest satisfaction through effective communication and organization.

Overview

2
2
years of professional experience

Work History

Front of House Employee

Let's Meat: Kbbq
1400 S Church St B, Charlotte, NC 28203
08.2025 - Current
  • Provided exceptional customer service in high-volume dining environment.
  • Managed multiple tables efficiently while ensuring timely food and beverage delivery.
  • Collaborated with kitchen staff to communicate orders and dietary restrictions effectively.
  • Assisted in training new servers on restaurant protocols and menu details.
  • Managed reservation system, optimizing table turnover and guest flow.
  • Assisted in training new hosts on service standards and procedures.

Shift Leader

The Local Scoop
1600 E Woodlawn Rd #110, Charlotte, NC 28209
08.2024 - 07.2025
  • Supervised daily operations to ensure quality service and product consistency.
  • Trained new team members on menu items and customer service protocols.
  • Managed inventory levels, placing orders to maintain stock availability.
  • Implemented efficient workflow processes to enhance staff productivity.

Cashier

Compare Foods
201 W Arrowood Rd ·
01.2024 - 05.2024
  • Processed customer transactions efficiently using POS systems.
  • Maintained accurate cash drawer and balanced daily sales reports.
  • Assisted customers with inquiries, enhancing overall shopping experience.
  • Collaborated with team members to ensure smooth store operations.

Education

Associate of Science - Business Administration

Central Piedmont Community College
Charlotte, NC
05-2027

Skills

  • Strong work ethic
  • Customer service
  • Team player attitude
  • Problem-solving
  • Multitasking and organization

Languages

Spanish
Professional Working

Timeline

Front of House Employee

Let's Meat: Kbbq
08.2025 - Current

Shift Leader

The Local Scoop
08.2024 - 07.2025

Cashier

Compare Foods
01.2024 - 05.2024

Associate of Science - Business Administration

Central Piedmont Community College
Yessenia Valladares