Detail-oriented professional skilled in managing high-volume dining environments. Demonstrated success in optimizing workflows and enhancing guest satisfaction through effective communication and organization.
Overview
2
2
years of professional experience
Work History
Front of House Employee
Let's Meat: Kbbq
1400 S Church St B, Charlotte, NC 28203
08.2025 - Current
Provided exceptional customer service in high-volume dining environment.
Managed multiple tables efficiently while ensuring timely food and beverage delivery.
Collaborated with kitchen staff to communicate orders and dietary restrictions effectively.
Assisted in training new servers on restaurant protocols and menu details.
Managed reservation system, optimizing table turnover and guest flow.
Assisted in training new hosts on service standards and procedures.
Shift Leader
The Local Scoop
1600 E Woodlawn Rd #110, Charlotte, NC 28209
08.2024 - 07.2025
Supervised daily operations to ensure quality service and product consistency.
Trained new team members on menu items and customer service protocols.
Managed inventory levels, placing orders to maintain stock availability.
Implemented efficient workflow processes to enhance staff productivity.
Cashier
Compare Foods
201 W Arrowood Rd ·
01.2024 - 05.2024
Processed customer transactions efficiently using POS systems.
Maintained accurate cash drawer and balanced daily sales reports.
Assisted customers with inquiries, enhancing overall shopping experience.
Collaborated with team members to ensure smooth store operations.