YESSENIA SANCHEZ MANZO
San Jose,CA
Summary
Highly efficient and well-established in fast-paced and challenging environments. Eager to learn with an aptitude for applying new knowledge with skill and efficiency.
Overview
6
6
years of professional experience
Work History
Crew Member
Trader Joe's
10.2022 - Current
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
- Cleaned and maintained store aisles and merchandise displays to provide customers with a positive experience.
- Performed cash, card, and check transactions to complete customer purchases.
- Worked with floor team and managers to meet various customer needs.
Private Nanny
Self-employeed
10.2020 - 10.2022
- Prepared healthy, age-appropriate snacks and meals.
- Monitored schedules to maintain sleeping, eating, and school schedules for children.
- Built positive and nurturing environments to support children's social and emotional growth.
- Organized and cleaned the home after activities by picking up toys and straightening the room.
- Played games, worked on puzzles, and read books to young children.
- Balanced playtime and limited screen time to support the development of fine motor, gross motor, and cognitive skills.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Taught children everyday skills and language.
Team Member/Front Desk
Sky High Sports
01.2018 - 03.2020
- Maintained clean and organized front desk areas to uphold a polished company image.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Oversaw fast-paced front desk operations and guests' needs at a busy facility.
Education
Associate Transfer - Business Administration
De Anza College
Cupertino, CA06.2024
High School Diploma -
Adrian Wilcox High School
Santa Clara, CA06.2020
Skills
- Customer Engagement
- Teamwork and Collaboration
- Time Management
- Cash Handling
- Clear Communication
- Customer Service
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Crew Member
Trader Joe's
10.2022 - Current
Private Nanny
Self-employeed
10.2020 - 10.2022
Team Member/Front Desk
Sky High Sports
01.2018 - 03.2020
Associate Transfer - Business Administration
De Anza College
High School Diploma -
Adrian Wilcox High School
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