Yessica Garcia
Dallas,TX
Summary
Bilingual Criminology student looking for a victim’s advocate/case worker position. Fast learner with customer service experience, strong communication skills, attention to detail, and excellent at working as part of a team.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Bartender
Canopy By Hilton
11.2022 - Current
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation
- Contributed to a positive work environment through effective teamwork and communication with colleagues
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally
- Process 100+ orders weekly while keeping customers happy and upselling products to increase overall revenue
- Maintain the cleanliness of all public areas to uphold health code
Banquet Bartender
Hilton Anatole
05.2018 - 01.2023
- Collaborated with banquet staff to ensure seamless event execution, resulting in increased client satisfaction and repeat business
- Assisted with arranging and breaking down events using in-room clearing and aisle tray breakdown procedures
- Interacted with customers, ensuring proper communication of policies and procedures
- Able to serve parties of 100+ at a time promptly and effectively while taking care of any requests
Dispatcher Office Assistant
Mag Transport LLC.
06.2016 - 03.2020
- Contributed to a smooth-running office environment by providing clerical support such as filing, data entry, and document preparation
- Negotiated brokerage deals on average of $500-$3,000, increasing our revenue by 40% in a year span
- Administration of any contracts joined with other companies
- Catalog and conduct payroll and financials
- Dispatch driver to arranged locations
- 24/7 call assistance while the driver is on the road from either driver or brokers
- Conduct load searches from different load boards
Education
Associate of Arts - Criminal Justice
Eastfield College
Mesquite, TXBachelor of Arts - Criminology
The University of Texas At Dallas
Richardson, TX12.2024
Skills
- Languages : English, Spanish
- Technical: MS Office (Word, Excel, Power Point), Outlook
Certification
- Sexual Assault advocate for the Dallas Area Rape Crisis Center
- Crime & Justice Policy
- Crim Prosecution & Court Process
- Violence in the Family
Timeline
Bartender
Canopy By Hilton
11.2022 - Current
Banquet Bartender
Hilton Anatole
05.2018 - 01.2023
Dispatcher Office Assistant
Mag Transport LLC.
06.2016 - 03.2020
Associate of Arts - Criminal Justice
Eastfield College
Bachelor of Arts - Criminology
The University of Texas At Dallas
- Crime & Justice Policy
- Crim Prosecution & Court Process
- Violence in the Family
Similar Profiles
Diane ElledgeDiane Elledge
Director of Operations at Canopy By HiltonDirector of Operations at Canopy By Hilton
LOLEYO SOLOMON BERTINO LOMUTELOLEYO SOLOMON BERTINO LOMUTE
Security Officer at Canopy By HiltonSecurity Officer at Canopy By Hilton
Aisha MarshallAisha Marshall
Assistant General Manager at Canopy By HiltonAssistant General Manager at Canopy By Hilton