Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Ravena De Sousa Silva

Baltimore

Summary

Customer-focused professional with full-time U.S. experience in a high-volume five star restaurant environment. Skilled in customer service, sales, cash handling, and maintaining efficient, organized workspaces. Reliable, adaptable, and committed to delivering consistently positive guest experiences.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Bartender

Fogo De Chao
Towson, MD
10.2025 - 01.2026
  • Crafted signature cocktails and beverages following established recipes and presentation standards.
  • Provided exceptional customer service, ensuring a welcoming atmosphere for guests.
  • Managed inventory levels, restocking supplies to maintain operational efficiency.
  • Assisted in training new staff on bar procedures and drink preparation techniques
  • 5 star restaurant

Store Staff Member

Ed Mais
Sao Carlos Brasil
12.2024 - 03.2025
  • Assisted customers with product inquiries and purchases, enhancing overall shopping experience.
  • Maintained cleanliness and organization of store displays to optimize product visibility.
  • Operated point-of-sale system efficiently, ensuring accurate transaction processing.
  • Collaborated with team members to restock shelves promptly, improving inventory management.

Attendant

Sao Miguel Bakery
04.2023 - 08.2023
  • Assisted in daily bakery operations, ensuring quality standards met for all products.
  • Maintained cleanliness and organization of work areas, adhering to health and safety regulations.
  • Supported customer service by taking orders and providing product information to patrons.
  • Collaborated with team members to streamline production processes for baked goods.

Teacher's Assistant

Creche Anita Costa
São Carlos, SP Brazil
06.2021 - 03.2023
  • Supported lead teacher in preparing instructional materials and resources for lessons.
  • Organized educational resources, ensuring easy access and efficient use during lessons.
  • Communicated effectively with parents regarding student behavior and academic development.

Education

High School Diploma -

Paulo Ayrton
Brazil
05-2021

Skills

  • Customer Service
  • Sales
  • Cash Handling & Payment processing systems
  • Team Collaboration
  • Time Management
  • Child Care
  • Adaptability and Quick Learner
  • Languages: Fluent Portuguese Intermediate to Advanced English Working Spanish

Certification

Eyebrow and Beauty certification- Mix Of Professions Institute São Carlos, SP, Brazil

Languages

English
Full Professional
Spanish
Professional Working
Portuguese
Native or Bilingual

Timeline

Bartender

Fogo De Chao
10.2025 - 01.2026

Store Staff Member

Ed Mais
12.2024 - 03.2025

Attendant

Sao Miguel Bakery
04.2023 - 08.2023

Teacher's Assistant

Creche Anita Costa
06.2021 - 03.2023

High School Diploma -

Paulo Ayrton