Yessica Gonzalez

Assist patient in day to day chores

• Reduced turnaround time for loan approvals by efficiently managing workload and prioritizing tasks.
• Enhanced customer satisfaction levels with clear communication and timely follow-ups on loan applications.
• Consistently met or exceeded monthly sales targets, contributing significantly to the department''s success.
• Resolved complex issues related to existing loans, effectively retaining clients while addressing concerns promptly.

• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
• Responded to customer requests for products, services, and company information.
• Enhanced customer loyalty by offering personalized solutions tailored to individual needs.

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Maintained a clean and organized sales floor, ensuring an efficient shopping experience for customers.
• Greeted customers, helped locate merchandise, and suggested suitable options.
• Assisted in inventory management, conducting regular counts and restocking merchandise as needed.