Assisted teams in managing multiple tasks while maintaining a positive attitude. Supported colleagues by taking on additional responsibilities to achieve team objectives. Collaborated effectively in fast-paced environments to meet deadlines. Maintained excellent attendance and contributed positively in both individual and team settings.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Income Tax Preparer
Kracovfinance
11.2025 - Current
Prepared individual and business tax returns ensuring compliance with federal and state regulations.
Conducted thorough tax research to address client inquiries and optimize deductions.
Reviewed financial documents for accuracy and completeness before filing returns.
Assisted clients in organizing financial data for efficient tax preparation processes.
Sales Assistant
Contractors Depot
08.2023 - Current
Company Overview: Contractors Depot , Inc
Is a family owned distributor of the highest quality building & construction materials
Shelley Garner and 42 others
Customer Support
Process received orders
Process orders
Help and guidance to the customer on the functionality of the different products
Contractors Depot , Inc
Is a family owned distributor of the highest quality building & construction materials
Shelley Garner and 42 others
Internet Sales Agent
Chatham Parkway Toyota
05.2020 - 08.2023
Company Overview: Dealership
Developed strong business relationships to provide service and value beyond customer expectations
Utilized consultative selling skills to identify key trends
Served customers with knowledgeable, friendly support at every stage of shopping and purchasing
Contributed to team objectives in fast-paced environment
Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions
Trained new employees on customer service, money handling and organizing strategies
Completed daily outbound calls, up to Number hours per day
Presented professional image consistent with Company's brand values
Dealership
Medical Receptionist
Carlos A. Tello, M.D.
11.2019 - 01.2020
Helped patients complete necessary medical forms and documentation.
Supported office staff and operational requirements with administrative tasks.
Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
Coordinated patient scheduling, check-in, check-out and payments for billing.
Checked patient insurance, demographic, and health history to keep information current.
Adhered to strict HIPAA guidelines to protect patient privacy.
Maintained current and accurate medical records for patients.
Answered phone calls and messages for Number-physician Type medical facility, scheduling appointments, and handling patient inquiries.
Obtained payments from patients and scanned identification and insurance cards.
Managed office bookkeeping with insurance billing and patient payments.
Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
Assisted with medical coding and billing tasks.
Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
Prepared and processed patient referrals and transfer requests.
Processed medical insurance claims and payments.
General Laborer
Clarin's Group
08.2018 - 10.2019
Company Overview: Warehouse
Prepares orders by processing requests and supply orders; pulling materials; packing boxes; placing orders in delivery area
Sort and place materials or items on racks, shelves or in bins according to organizational standards
Open bales, crates and other containers
Maintains inventory controls by collecting stock location orders, printing requests, recording amounts of materials or items received or distributed through a computer
May also assist in counting of physical inventory
Prepare parcels for mailing
Maintains a safe and clean work environment
Organize warehouse and work area for orderliness at all times
Wear the proper safety equipment
Warehouse
Medical X-Ray Technician
Hospital Metropolitano de Santiago - HOMS
01.2015 - 06.2016
Company Overview: Hospital
Prepare patients for radiology procedures
Guide patients to dressing and x-ray rooms, provide verbal and/or written instructions and assist patients in positioning body parts to be radiography
Explain procedures and observe patients to ensure patient care, safety and comfort during the scan
Operate radiology equipment to produce images of the body for diagnostic purposes
Take x-rays following established radiology requirements and regulations to ensure patient care and safety
Use radiation safety measures and protection devices to ensure safety of patients and team members