Yessica Romero
Fuquay-Varina,NC
Summary
Dynamic professional with a robust skill set in organization, tutoring, collaboration, and creativity, complemented by strong problem-solving and customer service abilities. Proven track record of effective communication and teamwork, demonstrating the capacity to swiftly adapt to new environments. Committed to contributing to team success while continuously enhancing professional skills. A positive attitude and dedication to lifelong learning drive a relentless pursuit of personal and organizational growth.
Overview
4
4
years of professional experience
Work History
Bartender/Cashier
Town Hall Burger & Beer
04.2025 - Current
- Delivered exceptional customer service in a fast-paced environment while effectively managing customer relationship building and resolving conflicts to ensure satisfaction
- Managed high-volume cash and credit transactions using POS systems while maintaining 100% accuracy in cash reconciliation
- Maintained a safe and sanitary workspace by strictly adhering to food safety management protocols and health department standards
Shift Leader
Smoothie King
01.2023 - 02.2025
- Greeted customers and communicated effectively while taking orders
- Processed transactions of card or cash payments through the use of POS computer system
- Prepared and served smoothies in a fast-paced environment while ensuring customer satisfaction
- Maintained a safe and sanitary workspace
- Effectively guided and worked alongside teammates to complete orders and tasks according to company guidelines
- Stocked produce and organized inventory according to company guidelines to ensure freshness
Sorter
Goodwill Industries of Eastern NC
02.2023 - 03.2023
- Facilitated in the sorting, organizing and stocking of donated goods
- Maintained a safe and clean workspace
Team Member
Sabor Mexican Fare
10.2022 - 12.2022
- Prepared customers orders in a timely manner while following safety guidelines
- Collaborated with team members to clean restaurant according to health department standards
- Demonstrated attention to detail in customer needs in a fast-paced, high volume environment
Humanities Project- PAH
University of Arizona
02.2022 - 05.2022
- Partnered with peers to produce a humanities project by creating a website and utilizing Instagram as a promotional tool
- Conducted research through interviews and touring the Education building on campus to gather information on historical and community background
Board Game Project
Public Health 200
03.2022 - 04.2022
- Collaborated in a group to design and create a public health oriented board game to educate new students about public health concepts
- Developed game instructions and procedures for players to follow along
- Composed questions cards for players to answer and build their knowledge
Education
Nursing - Associate's degree
Wake Technical Community College
Raleigh, NC01.2026
Applied Humanities - Bachelor
The University of Arizona
Tucson, AZ12.2022
Skills
- Organization
- Tutoring
- Collaboration
- Creativity
- Problem Solving
- Customer Service
- Teamwork
- Leadership
- Patience and tolerance
- Cleanliness and hygiene
- Highly reliable
- New hire training
Timeline
Bartender/Cashier
Town Hall Burger & Beer
04.2025 - Current
Sorter
Goodwill Industries of Eastern NC
02.2023 - 03.2023
Shift Leader
Smoothie King
01.2023 - 02.2025
Team Member
Sabor Mexican Fare
10.2022 - 12.2022
Board Game Project
Public Health 200
03.2022 - 04.2022
Humanities Project- PAH
University of Arizona
02.2022 - 05.2022
Applied Humanities - Bachelor
The University of Arizona
Nursing - Associate's degree
Wake Technical Community College