YESSICA YESSENIA TIRADO MACIAS
2221 E Wedwick St ,AZ
Summary
Dynamic insurance and sales professional with a proven track record of excellence at GEICO and Victoria's Secret Stores LLC. Excelled in customer service and sales, achieving top seller status and #1 credit card sales associate. Skilled in multi-tasking and proficient typing, with a bilingual edge. Demonstrates exceptional communication skills and a knack for fostering customer loyalty.
Overview
13
13
years of professional experience
Work History
Licensed Insurance Sales Agent
GEICO, Government Employees Insurance
10.2019 - Current
- REISSUE AGENT IV WITH PREVIOUS SALES AND MOAT EXPERIENCE WITH GEICO SINCE 10/21/2019 DATE HIRED. DURING MY TIME AS A REISSUE AGENT I HAVE BEEN A TOP SELLER ON MY TEAM.
- I PROVIDE EXCELLENT CUSTOMER SERVICE & REISSUE POLICIES FOR CUSTOMERS WHO HAVE BEEN CANCELED IN HE LAST SIX MONTHS OVER THE PHONE.
Credit Card Sales Representative
VICTORIAS SECRET STORES LLC
11.2019 - 12.2019
- Number #1 credit card sales Associate for the store part time job for the season.
- Assisted customers with questions and inquiries to provide information regarding credit card accounts.
- Built strong relationships with customers to increase retention and loyalty.
- Recommended products and services to meet customers' credit card and banking needs.
INURANCE SALES AGENT
Budget Insurance Associates
04.2012 - 10.2019
- Started as a receptionist. Handled all client payment, inquiries, billing payments, complaints for all 5 different local Budget Insurance offices.
- Responsible for sending customers expiration, pending cancellations, and renewal letters.
- Reconciled the cash, check, credit card deposit.
- Had the great opportunity to grow within the agency and self study to obtain my Property & Casualty license.
- Experience representing 35 different insurance companies including preferred company Travelers & The Harford Insurance Company.
- Great at multi tasking in a fast paced environment. Proficient in typing.
- I substitute/Managed in place for other agents at the other locations in town.
Education
No Degree - Business Administration And Management
Pima Community College
Tucson, AZNo Degree - AMERICAN SIGN LANGUAGE
Pima Community College
Tucson, AZSkills
- EXCELLENT CUSTOMER SERVICE
- MULTI-TASKING
- PROFICIENT TYPING
- BILINGUAL
- GREAT COMMUNICATION SKILLS
Timeline
Credit Card Sales Representative
VICTORIAS SECRET STORES LLC
11.2019 - 12.2019
Licensed Insurance Sales Agent
GEICO, Government Employees Insurance
10.2019 - Current
INURANCE SALES AGENT
Budget Insurance Associates
04.2012 - 10.2019
No Degree - Business Administration And Management
Pima Community College
No Degree - AMERICAN SIGN LANGUAGE
Pima Community College