YESSICA YESSENIA TIRADO MACIAS
2221 E Wedwick St ,AZ
Summary
Dynamic insurance and sales professional with a proven track record of excellence at GEICO and Victoria's Secret Stores LLC. Excelled in customer service and sales, achieving top seller status and #1 credit card sales associate. Skilled in multi-tasking and proficient typing, with a bilingual edge. Demonstrates exceptional communication skills and a knack for fostering customer loyalty.
Overview
13
13
years of professional experience
Work History
Licensed Insurance Sales Agent
GEICO, Government Employees Insurance
3050 ML KING JR WAY TUCSON, AZ 85713
10.2019 - Current
- REISSUE AGENT IV WITH PREVIOUS SALES AND MOAT EXPERIENCE WITH GEICO SINCE 10/21/2019 DATE HIRED. DURING MY TIME AS A REISSUE AGENT I HAVE BEEN A TOP SELLER ON MY TEAM.
- I PROVIDE EXCELLENT CUSTOMER SERVICE & REISSUE POLICIES FOR CUSTOMERS WHO HAVE BEEN CANCELED IN HE LAST SIX MONTHS OVER THE PHONE.
Credit Card Sales Representative
VICTORIAS SECRET STORES LLC
4500 N ORACLE RD TUCSON, AZ 85705
11.2019 - 12.2019
- Number #1 credit card sales Associate for the store part time job for the season.
- Assisted customers with questions and inquiries to provide information regarding credit card accounts.
- Built strong relationships with customers to increase retention and loyalty.
- Recommended products and services to meet customers' credit card and banking needs.
INURANCE SALES AGENT
Budget Insurance Associates
103 W GRANT RD TUCSON, AZ 85705
04.2012 - 10.2019
- Started as a receptionist. Handled all client payment, inquiries, billing payments, complaints for all 5 different local Budget Insurance offices.
- Responsible for sending customers expiration, pending cancellations, and renewal letters.
- Reconciled the cash, check, credit card deposit.
- Had the great opportunity to grow within the agency and self study to obtain my Property & Casualty license.
- Experience representing 35 different insurance companies including preferred company Travelers & The Harford Insurance Company.
- Great at multi tasking in a fast paced environment. Proficient in typing.
- I substitute/Managed in place for other agents at the other locations in town.
Education
No Degree - Business Administration And Management
Pima Community College
Tucson, AZNo Degree - AMERICAN SIGN LANGUAGE
Pima Community College
Tucson, AZSkills
- EXCELLENT CUSTOMER SERVICE
- MULTI-TASKING
- PROFICIENT TYPING
- BILINGUAL
- GREAT COMMUNICATION SKILLS
Timeline
Credit Card Sales Representative
VICTORIAS SECRET STORES LLC
11.2019 - 12.2019
Licensed Insurance Sales Agent
GEICO, Government Employees Insurance
10.2019 - Current
INURANCE SALES AGENT
Budget Insurance Associates
04.2012 - 10.2019
No Degree - Business Administration And Management
Pima Community College
No Degree - AMERICAN SIGN LANGUAGE
Pima Community College